Thought I'd have a look more closely at '
Britains Got Talent' and signed up an account the other week (like you do!), so I could look to see what was being offered for sale, as who knows, I
may have been interested in bidding.
After having a look (and frankly, what an awful site - poor design, poor navigation, user un-friendly, very 'fake', etc) I couldn't see
much activity at all, especially on the 'forums' section.
Following repeated spam e-mail from them, to the account I created, I asked for it to be deleted via e-mail as I couldn't find any info on account deletion anywhere on the site (e.g.
Privacy Policy, etc).
On the 5th April, I got the e-mail reply (one liner):
Quote:
|
You account will be deleted.
|
OK I thought - great, hope they do delete it. But, then still having received more spam since that confirmation msg, I e-mailed again the other day with:
Quote:
Hello,
I recently asked for this account to be PERMANENTLY DELETED and you confirmed it would be (see your e-mail below).
Please do this, promptly, and stop sending me spam!
Thank you.
|
I even said thank you.
I got this cocky e-mail back in reply (note the professionalism and customer service):
Quote:
Subject: Re: BritainsGotTalent.co.uk Recording Contract Competition!!
Date: Tue, 15 Apr 2008 07:36:51 +0100
From: SAS Commando <sas@sascommando.com>
Your user name was incorrect so you account could not be deleted. We have no records of user emails so we need your user name.
We are a very busy website and we delete members when we decided.
|
Again, their fundamental grasp of english language and grammar is absolutely outstanding and their 'system' isn't even capable of deleting a member, on request, it seems.
I e-mailed back (making it as
simple as I could!):
Quote:
PLEASE DELETE THE USER NAME: 'alien' - with associated e-mail address of: alien@XXXXXX.co.uk
I am a very busy person and I would like my account deleted, when I request it! 
Thank you. |
........and was amazed to receive today in return:
Quote:
------- Original Message --------
Subject: Re: BritainsGotTalent.co.uk Recording Contract Competition!!
Date: Wed, 16 Apr 2008 07:04:02 +0100
From: SAS Commando <sas@sascommando.com>
Busy? doing what??
One day, when we have time we may consider deleting it. We are not here to deal with such arrogance. Your email address has now been placed on our spam and rebound list.
|
LOL, they call
me arrogant?!!
What a
numpty.
And what a poor excuse for communication and treatment of a registered user of their 'site'. I hope,
if this site has been sold, that the new owners take more care with their 'customer base' and will be at least courteous.
I'm thinking of developing one of my domain names (f*ckwit.net) and adding them as the first entry...
