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ships · 31-07-2008, 11:26:17 AM

Hi,
I now have this response from them. I need to somehow find out if they have actually sold the debt to Arvato.Does anyone know how to do that?
As you will see,they still have not answered my questions.

The first bit is from me following my previous post and then their response.

Thank you for your response,however you still have not answered my complaint.I want to know why you are seeking a payment from me,when I paid the 12 months hosting upfront and after that chose not to renew with you and cancelled the account. Answer that. That would be a start.
It seems there are alot of people who are very unhappy with 1 and 1 from various forums that I have read and I can see why. I asked a simple question,this is the forth time I have asked and now I want an answer,along with proof that I owe you money which I refute.

Dominique

RESPONSE FROM THEM

Dear Dominique (Customer ID

Thank you for contacting us.
Arvato is seeking payment from you, as you have an outstanding balance
with them. There is nothing we can at this point. Again, we can no
longer do anything as it concerns this situation. You must settle with Arvato
If you have any further questions please do not hesitate to contact us.

Sincerely,
Michael Quinn
Technical Support
1&1 Internet

Bunch of Wan*ers!

31-07-2008, 11:26:17 AM	#28 (permalink)
ships Join Date: May 2007 Posts: 127 No Classified Ratings Domain Trader Rating: (100% / 5)	Hi, I now have this response from them. I need to somehow find out if they have actually sold the debt to Arvato.Does anyone know how to do that? As you will see,they still have not answered my questions. The first bit is from me following my previous post and then their response. Thank you for your response,however you still have not answered my complaint.I want to know why you are seeking a payment from me,when I paid the 12 months hosting upfront and after that chose not to renew with you and cancelled the account. Answer that. That would be a start. It seems there are alot of people who are very unhappy with 1 and 1 from various forums that I have read and I can see why. I asked a simple question,this is the forth time I have asked and now I want an answer,along with proof that I owe you money which I refute. Dominique RESPONSE FROM THEM Dear Dominique (Customer ID Thank you for contacting us. Arvato is seeking payment from you, as you have an outstanding balance with them. There is nothing we can at this point. Again, we can no longer do anything as it concerns this situation. You must settle with Arvato If you have any further questions please do not hesitate to contact us. Sincerely, Michael Quinn Technical Support 1&1 Internet Bunch of Wan*ers!