He is very busy (I know that
).
He has done a good job for me and yes, it has taken a few more days than he estimated but I don't have a problem with that. I don't have a problem that he didn't contact me as that would have delayed him even further, though it would have been better for him to do that it seems as a matter of business ethics.
I have trusted him and he has delivered for me.
I recommend him (just not at the moment when he is so busy!!).
I'm still using him!
yesterday