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Thanks Skinner.
I have just been in contact with 1and1 - their system seems to be working again now.
I actually managed to speak to a helpful person. (A lady called Saddiqi). She looked into my account and cleared the outstanding balance that i 'owed'.
I'm still a bit shocked and will believe it when i see it but hopefully that's it.
If anyone else has these problems, i'd be happy to help if i can.
Ben
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