Hi,
Sorry to bump the topic, but I just received a letter from Arvato as well. Apparently I need to pay 1&1 £11.48 plus a further £15.00 for late payment. I am not happy. This is part of the reason why I bloody left 1&1.
I have now sent my 3rd email to the billing department over billing issues. 1st because of a declined card, 2nd because it said my PayPal account wasnt a 'merchant account'... even though I dont need a merchant account and 3rd saying that I have received this letter and want to know why even though I cancelled the account a few weeks ago. 22.06.09 to be exact.
Will try and phone 1&1 tomorrow and find out whats happening. WIll report on my findings
Dean