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Complaining now is pointless and this is where we disagree The system was in place + terms there when domain regged / paid up renewal etc... there was a feedback session a while back on the new policy (my complaint was on the 'pattern of registration' rule) . There is no point saying documents with different words ought to be the same, that deadlines ought to be extended, that mediation ought to be first etc etc - better getting on with the job!
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Give it a rest, who's complaining? we're having a discussion! Complaining is what I would do to nominet not here on a message board.