Originally Posted by foz

They sound like a pack of bullies to me.

If you still have a chance reply with a response. You can do this on-line by logging into your account and uploading a .doc file.

Don't assume the Expert knows about all the aspects of the domain business.

Quote cases in the past that have been favourable to respondents. I believe verbatim.co.uk has some good material in it. e.g. "not bad faith to park and sell domains". Also cyclone.co.uk has some nuggets.