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Old 01-05-2012, 01:58:15 PM     #10 (permalink)
Pred

 
Join Date: Jul 2006
Posts: 6,965
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Domain Trader Rating:
(100% / 111)
ok,
last one from 123:

Dear Guy,

Thank you for contacting 123-reg on the 1st May 2012.

We have just updated our systems today and we have introduced some new features.
Because those domain names should not have been in your account,
that payment of 40 pounds appeared listed there in error.

We do not charge our customers such a fee for renewing expired .co.uk domain names.

I apologize for this issue and I can assure you that my colleagues
have been informed of this and they will fix it in the next few days.

If we can be of any further help with regard to this or any other matter, please do not hesitate to contact us.

Kind regards,

Adriana
123-reg



so hopefully, shouldn't be showing for anyone anymore
and if any have expired and long gone, send them a ticket and they will delete

edit: do CHECK your renewal section as they still have the wording about provider charge at bottom and have just changed the £40 to £0 next to each one! LOL
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Last edited by Pred; 01-05-2012 at 02:00:23 PM.
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