Domain Forum Acorn Domains Buy Sell Auction UK Domains - View Single Post - How do I renew an name past expiry date? (RegisterFly problems)

mmerlin · 21-10-2006, 03:54:51 AM

Hi everyone,

I have a .co.uk name with RegisterFly, and the domain is now 1 month past renewal date.

Initally, the RegisterFly internal system was showing a bad renewal date of 0000-00-00 for my domain.

I wrote to them a few times but nothing changed, and then I forgot to follow it up for a few months.

Then I checked public whois and realised the domain has passed it's renewal date by a month, so I wrote to RegisterFly again, and in their system they set the date to todays date as the renewal date (which was over a month later than the actual renewal date in public whois lookups)

I then tried renewing the domain via their system (twice) and it failed each time.

I submitted another trouble ticket, and now the domain is actually removed from my RegisterFly account, but I can still see the domain in the public whois, with my details.

I of course submitted another trouble ticket to RegisterFly but this has not been replied to in 3 days, just has a status of "assigned".

The whois lookup shows
Registrant's agent: TUCOWS Inc [Tag = TUCOWS-CA]

Here is my burning question....

Is there somewhere else I can go to renew my domain name?

I have tried searching both Nominet and Tucows/OpenSRS websites but cannot find anything on that indicates I can do it anywhere besides RegisterFly.

Before RegisterFly "deleted" the name from their internal database, I had already tried renewing the domain twice but their system failed to renew it each time.

All suggestions greatly appreciated

21-10-2006, 03:54:51 AM	#1 (permalink)
mmerlin Junior Member Join Date: Jan 2006 Location: Melbourne, Australia Posts: 10 No Classified Ratings Domain Trader Rating: (0% / 0)	How do I renew an name past expiry date? (RegisterFly problems) Hi everyone, I have a .co.uk name with RegisterFly, and the domain is now 1 month past renewal date. Initally, the RegisterFly internal system was showing a bad renewal date of 0000-00-00 for my domain. I wrote to them a few times but nothing changed, and then I forgot to follow it up for a few months. Then I checked public whois and realised the domain has passed it's renewal date by a month, so I wrote to RegisterFly again, and in their system they set the date to todays date as the renewal date (which was over a month later than the actual renewal date in public whois lookups) I then tried renewing the domain via their system (twice) and it failed each time. I submitted another trouble ticket, and now the domain is actually removed from my RegisterFly account, but I can still see the domain in the public whois, with my details. I of course submitted another trouble ticket to RegisterFly but this has not been replied to in 3 days, just has a status of "assigned". The whois lookup shows Registrant's agent: TUCOWS Inc [Tag = TUCOWS-CA] Here is my burning question.... Is there somewhere else I can go to renew my domain name? I have tried searching both Nominet and Tucows/OpenSRS websites but cannot find anything on that indicates I can do it anywhere besides RegisterFly. Before RegisterFly "deleted" the name from their internal database, I had already tried renewing the domain twice but their system failed to renew it each time. All suggestions greatly appreciated