Maybe you could have then on the Distance Selling Regulations
Quote:
The key features of the regulations are:
you must give consumers clear information including details of the goods or services offered, delivery arrangements and payment, the supplier's details and the consumer's cancellation right before they buy (known as prior information)
you must also provide this information in writing
the consumer has a cooling-off period of seven working days. |
Twll them you are rejecting the service under DSR, if they dont comply, then charge back.