Hello mcdmda,
I am very sorry to hear about your experience, and will PM you Domcollect's contact details if you would like to contact them about this.
I would like to echo Rob's points about the domain industry in general, but would like to point out again that although Sedo and Domcollect are in the same umbrella organisation, I think it is a little unfair to say 'Sedo took their time before saying Domcollect was in fact them', because it isn't true that Sedo 'is' Domcollect. As such, if a domain is listed for sale on Sedo as this one was, we don't always know the history of how a domain was obtained by the seller, whether it be Domcollect or anyone else.
If you would like to PM me the domain name, somebody here can take a closer look for you.
Best regards,
Shaun
shaun.wilkinson@sedo.com