Customer has issues

noj · 07-02-2006, 02:51:35 AM

Ok wondering what the intellegence is here on this issue.

I have a customer whoes previous web company registered his domain names in there name and not his.

Whats actions can he take to gain control of his names and get them back?

what are the costs and the time implications?

rob · 07-02-2006, 03:16:18 AM

Ask them nicely... or go DRS route. DRS can cost �750 + vat and take a few weeks.

Best bet approach them and ask nicely but mention you are prepared to go to DRS.

Have a nose at http://www.nominet.org.uk/disputes/drs/help/complaints/

noj · 07-02-2006, 10:07:30 AM

What if its a .com domain ?

How easy are those situations to rectify?

07-02-2006, 02:51:35 AM	#1 (permalink)
noj Junior Member Join Date: Feb 2006 Posts: 2 No Classified Ratings Domain Trader Rating: (0% / 0)	Customer has issues Ok wondering what the intellegence is here on this issue. I have a customer whoes previous web company registered his domain names in there name and not his. Whats actions can he take to gain control of his names and get them back? what are the costs and the time implications?

07-02-2006, 10:07:30 AM	#3 (permalink)
noj Junior Member Join Date: Feb 2006 Posts: 2 No Classified Ratings Domain Trader Rating: (0% / 0)	cheers rob What if its a .com domain ? How easy are those situations to rectify?

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07-02-2006, 03:16:18 AM	#2 (permalink)
rob Founding Member Join Date: Jan 2005 Posts: 5,976 No Classified Ratings Domain Trader Rating: (100% / 37)	Ask them nicely... or go DRS route. DRS can cost �750 + vat and take a few weeks. Best bet approach them and ask nicely but mention you are prepared to go to DRS. Have a nose at http://www.nominet.org.uk/disputes/drs/help/complaints/