123-reg NEW Warning - scam �40 provider admin charge

Pred · 02-05-2012, 10:37:01 PM

Quote:

Originally Posted by 123reg_suck

123reg.co.uk have also charged me �40 admin fee to renew a clients .org domain which they say went into 'redemption' period. The domain is one that no one else would possibly want, so my client asked for it to expire so they register it in another country that has lower fees. After doing a whois check, it was found that 123reg.co.uk had renewed the domain themselves without permission until 2013. The domain should have been available on the open market by this time, but they still had the domain in what they called a 'redemption' period, so they could then charge this extortionate fee.

I am pretty sure that this type of activity by 123reg.co.uk is illegal, at the very least it’s a very dishonest way of doing business.

A second .com domain that I wished to expire anyway also had this �40 redemption fee. I checked with whois what happened, the same thing, 123reg.co.uk had renewed it a further year without permission when it should have been dropped onto the open market.

Without doubt, 123reg.co.uk are SCAMMING their clients. I have since moved all my domains to www.domainmonster.com who do not have any hidden admin fee's, and will not renew the domain without consent.

STAY AWAY from 123reg.co.uk everyone... this is a company that has a bad way of doing business. They may not scam us with .uk domains, because they know we will make a complaint to Nominet, whilst complaining to USA would be more difficult.

Definitely report this illegal activity to Trading Standards. I hope they are forced to pay all their clients back this illegal �40 fee.

I can give you the good name of a person over at nominet
they are watcjing what they're up to, i can assure you

trading standards are toothless, as are the fsa
we know that as legally most of the banks in this country should have been closed down for multiple sins
nothing is done and also we don't have the cash for lawyers

but nominet can slap them up if they want
let's face it 123-reg/webfusion etc are only tagholders/registrar
yeah they're big, but they deserve top fall a long way
than can be took off them

Bailey · 02-05-2012, 10:44:45 PM

I'm pretty sure 123-regs T & C's cover it for Gtlds. and i'm not a 100 percent sure but looking at 123-reg's processing of gTLD'S I believe they act as 'Agents' not as the registration service itself - And therefore would mention that in their Blarb that they are subject to the Terms and Conditions of the US service provider. who incidently may be the ones that renewed the domain.

If the domain was in "true" redemption +42 days then $70 is the recovery fee

Pred · 02-05-2012, 10:48:04 PM

gtld is one thing

if 123 caught the .org.uk and had a fee not sure on that

all that aside they have pulled some real stunts over years, and there the ones I just know about!

Bailey · 02-05-2012, 10:50:49 PM

Quote:

Originally Posted by pred

gtld is one thing

if 123 caught the .org.uk and had a fee not sure on that

all that aside they have pulled some real stunts over years, and there the ones I just know about!

It is mentioned as a .ORG and know you and I are both familiar with the Gtld process

(And he does mention an apparently 1 year renewal) So not an .org.uk on the face of it. Added to that Richard at 123 has given a fairly concise and readable explanation already - I've just noticed to the Gtld grace period (page 2)

Pred · 02-05-2012, 11:12:45 PM

.org changes it then
registrars have to pay a fee themselves

I am just used to people on acorn calling .org.uk '.org' through laziness

having any gtld at a .uk registrar is not wise as renewal costs are sky high compared to u.s etc
if you want it uk side then have on autorenew

however only makes sense having in uk if you think it is extremely valuable and possibly may get took at a wipo even though generic (which happens all time)

then when appeal it would go uk courts not u.s etc

Bailey · 02-05-2012, 11:21:35 PM

Credit where it's due

Richards explanation reads to me like 123-reg actually lose money on a Gtld recovery.

This may also explain where the �40 cock-up came when it was applied across the 123- data base. I won't make excuses for them they should have a test-data-base to apply/test code changes first

123reg_suck · 02-05-2012, 11:27:35 PM

Quote:

Originally Posted by Bailey

Added to that Richard at 123 has given a fairly concise and readable explanation already - I've just noticed to the Gtld grace period (page 2)

I'm sorry, but you may have missed my point, and are defending the undefendable. 123reg renewed the domain for a further year. It's not actually in any 'so called' grace perdiod, thats a big fat lie by 123reg. It should have already been on the open market by then, but now is not due to officially expire until 2013 since they renewed it. Also unable to change the IPS tag and move the domain away at this point.

For those who want to read 123reg's blurb on the grace period, visit:

http://tinyurl.com/cdbuunf

They make no mention of the fact that they renew the domain for a year, waiting for you to pay them �40 instead of about �9.99. YES they renwed the domain to avoid them paying any high redemption fees themselves, so what you are saying is wrong. they say they are passing on this fee, but they renew the domain in advance of the domain reaching a grace period.

I have been told by a friend that after a further period of time, if the fee is not paid, the domains end up listed on an unrelated site for thousands of pounds (HugeDomains.com). 123reg state that they have no contact with hugedomains, but yet the domain is renewed by 123 and passed onto hugedomains. Explain that anyone?

Bailey · 02-05-2012, 11:37:16 PM

I am sorry to say but you "May" have got your facts wrong (Not intentionally) but you are subject to the Gtld renewal criteria for a .ORG domain

If you wish to PM (Private Message) the domain (and the relevant time-lines) to me I'm happy to spend a little bit of time giving you some help on this one - whatever you decide - all the Best

123reg_suck · 02-05-2012, 11:40:20 PM

Quote:

Originally Posted by Bailey

I am sorry to say but you "May" have got your facts wrong (Not intentionally) but you are subject to the US renewal criteria.

If you wish to PM (Private Message) the domain to you I'm happy to spend a little bit of time giving you some help on this one - whatever you decide - all the Best

Thanks

I accept what your saying, and would like to know how 123reg renewing a domain for a further year without my permission meets US renewal criteria?

Bailey · 02-05-2012, 11:52:40 PM

Quote:

Originally Posted by 123reg_suck

Thanks

I accept what your saying, and would like to know how 123reg renewing a domain for a further year without my permission meets US renewal criteria?

It wasn't 123-reg that renewed the domain (or offered it for sale) but the US service provider that 123-reg use for Gtld domains

I am sorry for both you and your client - but if you put things in perspective, it's nothing more than a 'Parking ticket' for your oversight. (that's the �40) And you was given the maximum 45 days to renew at standard charge- (only 123 reg give that to my knowledge)

Trust me in the Gtld world, as in your local council run carpark - it is lawful.

And by comparison if you leave your car for 42+ days the local council will indeed sell you car to the highest bidder.

Fortunately "Nominet" our UK services for .co.uk etc haven't hit that low (hence the 92 days grace) AND more importantly NO (Internal) domain capture. And I appreciate you coming to terms with the way things are - so quickly - Who knows You may even want to change your user name if your staying around

02-05-2012, 11:21:35 PM	#26 (permalink)
Bailey Join Date: Apr 2009 Posts: 2,779 No Classified Ratings Domain Trader Rating: (100% / 12)	Credit where it's due Richards explanation reads to me like 123-reg actually lose money on a Gtld recovery. This may also explain where the �40 cock-up came when it was applied across the 123- data base. I won't make excuses for them they should have a test-data-base to apply/test code changes first Last edited by Bailey; 02-05-2012 at 11:27:14 PM.

02-05-2012, 11:37:16 PM	#28 (permalink)
Bailey Join Date: Apr 2009 Posts: 2,779 No Classified Ratings Domain Trader Rating: (100% / 12)	I am sorry to say but you "May" have got your facts wrong (Not intentionally) but you are subject to the Gtld renewal criteria for a .ORG domain If you wish to PM (Private Message) the domain (and the relevant time-lines) to me I'm happy to spend a little bit of time giving you some help on this one - whatever you decide - all the Best Last edited by Bailey; 02-05-2012 at 11:40:58 PM.

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02-05-2012, 10:44:45 PM	#22 (permalink)
Bailey Join Date: Apr 2009 Posts: 2,779 No Classified Ratings Domain Trader Rating: (100% / 12)	I'm pretty sure 123-regs T & C's cover it for Gtlds. and i'm not a 100 percent sure but looking at 123-reg's processing of gTLD'S I believe they act as 'Agents' not as the registration service itself - And therefore would mention that in their Blarb that they are subject to the Terms and Conditions of the US service provider. who incidently may be the ones that renewed the domain. If the domain was in "true" redemption +42 days then $70 is the recovery fee

02-05-2012, 10:48:04 PM	#23 (permalink)
Pred Join Date: Jul 2006 Posts: 6,967 No Classified Ratings Domain Trader Rating: (100% / 112)	gtld is one thing if 123 caught the .org.uk and had a fee not sure on that all that aside they have pulled some real stunts over years, and there the ones I just know about!

02-05-2012, 11:12:45 PM	#25 (permalink)
Pred Join Date: Jul 2006 Posts: 6,967 No Classified Ratings Domain Trader Rating: (100% / 112)	.org changes it then registrars have to pay a fee themselves I am just used to people on acorn calling .org.uk '.org' through laziness having any gtld at a .uk registrar is not wise as renewal costs are sky high compared to u.s etc if you want it uk side then have on autorenew however only makes sense having in uk if you think it is extremely valuable and possibly may get took at a wipo even though generic (which happens all time) then when appeal it would go uk courts not u.s etc