Moniker cannot handle .uk properly

JMOT · 03-12-2009, 07:14:30 PM

Just a word of advice to anyone with a Moniker account.

Dont handle .uk TLD with them.

Every single action I take be it transferring in, changing DNS or any other admin task with them and a .uk domain is an absolute FAIL

I have to submit a ticket every time I want to do anything as their system throws up all sorts of error messages.

Bless their support...they are actually pretty decent and always answer and fix but for gods sakes..... .uk is a pretty big TLD...

Indeed some of the DNS settings in my account are totally incorrect.

I'm going to make a point at Domainfest in January 2010 in LA of bitching in person to anyone who'll give a damn.

Contemplating moving the lot over to Enom.

bensd · 03-12-2009, 10:24:54 PM

Quote:

Originally Posted by JMOT

Contemplating moving the lot over to Enom.

Why don't you just move them to a UK registrar? or get your own tag?

Adam · 03-12-2009, 11:16:33 PM

JMOT, I spoke to Monte the CEO earlier today and brought up what you said, seems he has no clue about this and no tickets have ever come through about problems with .co.uk. Perhaps you should email him directly and he'll sort it out - pm on its way.

03-12-2009, 07:14:30 PM	#1 (permalink)
JMOT Join Date: Feb 2007 Posts: 814 Classified Rating: 100% (1) Domain Trader Rating: (100% / 15)	Moniker cannot handle .uk properly Just a word of advice to anyone with a Moniker account. Dont handle .uk TLD with them. Every single action I take be it transferring in, changing DNS or any other admin task with them and a .uk domain is an absolute FAIL I have to submit a ticket every time I want to do anything as their system throws up all sorts of error messages. Bless their support...they are actually pretty decent and always answer and fix but for gods sakes..... .uk is a pretty big TLD... Indeed some of the DNS settings in my account are totally incorrect. I'm going to make a point at Domainfest in January 2010 in LA of bitching in person to anyone who'll give a damn. Contemplating moving the lot over to Enom.

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03-12-2009, 11:16:33 PM	#3 (permalink)
Adam Join Date: Apr 2006 Posts: 266 No Classified Ratings Domain Trader Rating: (100% / 2)	JMOT, I spoke to Monte the CEO earlier today and brought up what you said, seems he has no clue about this and no tickets have ever come through about problems with .co.uk. Perhaps you should email him directly and he'll sort it out - pm on its way.