123-reg saving Credit card details the F@#*ers PART 2

GreyWing · 14-12-2009, 11:28:00 AM

Quote:

Originally Posted by golddiggerguy

But will be there again if you reg or renew another domain in time! reg another and see LOL

Well to be fair mate if someone reg's with them again knowing the way they operate then the individual can't complain imo.

golddiggerguy · 14-12-2009, 12:10:21 PM

Not had a call from 123-reg yet so called support and explained the situ and was told ....

Quote:

"it's an option you select to agree to use your card details for any renewals that may come up in the future"

I have never ticked a box or agreed to anything when buying a domain to say use my card for future renewals. Have you Boxerdog?

Anyways couldn't speak to any team leaders or management about the issue as I do think thats the only way to put it to bed but was advised to write a letter and post it FAO Management !!! WTF

boxerdog · 14-12-2009, 12:19:12 PM

nope never ticked a box or agreed to it

miked · 03-01-2010, 11:01:13 PM

There's one way to avoid this. I regged some domains yesterday with 123-reg, and paid via Paypal. No card details stored!

Though in other news, I didn't get a bulk domain discount even though it's clearly advertised on their site... so now I'm wrestling with Support too!

Mike.

Systreg · 03-01-2010, 11:06:40 PM

@ Miked, although you can hand reg names and pay with PayPal at 123, if you want to renew names at any point, you have to pay with a credit card, they don't allow renewals by PayPal

miked · 03-01-2010, 11:17:42 PM

Oh, thanks for the heads-up Systreg. I have some renewals due. back to the drawing board...

wb · 04-01-2010, 10:11:12 PM

Quote:

Originally Posted by miked

Though in other news, I didn't get a bulk domain discount even though it's clearly advertised on their site... so now I'm wrestling with Support too!

Did you buy 30 domains exactly by any chance? I had the same problem recently with them.

crabfoot · 27-01-2010, 11:20:09 PM

There's a lot of this about - you can't get out of a credit card renewal unless the charging company removes the debit -and I don't know why -

But be careful with Paypal, too. I did a cheap reg with a US company recently and they popped a future fee debit onto the Paypal account!

Yes, I can remove it within Paypal, but be aware that it can happen ...

DarrenTSO · 29-01-2010, 01:00:33 PM

From 123-reg's perspective, they would have more problems if they didn't auto-renew for their customers than by doing it and upsetting a few people who thought they would let their domains expire.

It's always worth checking a registrar's policy on this as different ones require different procedures. Not every process is suited to everyone's way of working - I suppose what 123-reg are catering for is casual website/domain owners; if they go on holiday for a couple of weeks, they don't want to get back to find their site has been down for a long time because they require a manual renewal.

Of course, the best option is to give everyone the choice of auto-renewing or not auto-renewing individual domains with a checkbox option. 123-reg aren't particularly cheap these days so you shouldn't really have a problem finding a registrar that has a panel that has the features you require and also maybe slightly cheaper.

DarrenTSO · 29-01-2010, 01:04:10 PM

Quote:

Originally Posted by golddiggerguy

If you want to repeat renewals or payments like in Car Insurance, Loan Payments, etc they take direct Debit which is agreed on by you.

Your local take away or domain registar takes an order for a 12" and chips or a domain name can't think I'll keep his card details (without consent) and just use them next time he orders a Kebab or a for a domain that wants renewing!

I like to know the legal side to this as I haven't agreed, ticked any boxes signed any forms to say use my card for any purpose to do with my account.

So Boxerdog when you have a renew coming up, they will be renewed for you like it or not!

It's called 'continuous card authority' and is used for repeat transactions/subscriptions. E.g. your mobile phone bill is probably paid for with continuous card authority, if you don't use direct debit.

Your card details aren't actually stored in their entirety (this is against pretty much every card processing regulation around) but a special code that allows a repeat transaction from the same merchant.

03-01-2010, 11:01:13 PM	#24 (permalink)
miked Join Date: Oct 2005 Posts: 269 No Classified Ratings Domain Trader Rating: (100% / 8)	There's one way to avoid this. I regged some domains yesterday with 123-reg, and paid via Paypal. No card details stored! Though in other news, I didn't get a bulk domain discount even though it's clearly advertised on their site... so now I'm wrestling with Support too! Mike. __________________ Heaters Commodity Codes Electricity Generation Shares Advice Polystyrene Box Earth Moving Equipment Solid Fuel Heating Firewood Processor

03-01-2010, 11:17:42 PM	#26 (permalink)
miked Join Date: Oct 2005 Posts: 269 No Classified Ratings Domain Trader Rating: (100% / 8)	Oh, thanks for the heads-up Systreg. I have some renewals due. back to the drawing board... __________________ Heaters Commodity Codes Electricity Generation Shares Advice Polystyrene Box Earth Moving Equipment Solid Fuel Heating Firewood Processor

27-01-2010, 11:20:09 PM	#28 (permalink)
crabfoot Join Date: Jan 2009 Posts: 816 No Classified Ratings Domain Trader Rating: (100% / 1)	There's a lot of this about - you can't get out of a credit card renewal unless the charging company removes the debit -and I don't know why - But be careful with Paypal, too. I did a cheap reg with a US company recently and they popped a future fee debit onto the Paypal account! Yes, I can remove it within Paypal, but be aware that it can happen ... __________________ Cloud Factories ppi-info

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14-12-2009, 12:19:12 PM	#23 (permalink)
boxerdog Join Date: Jul 2007 Posts: 2,785 No Classified Ratings Domain Trader Rating: (100% / 47)	nope never ticked a box or agreed to it

03-01-2010, 11:06:40 PM	#25 (permalink)
Systreg Join Date: Oct 2008 Location: County Cork Republic of Ireland Posts: 3,906 No Classified Ratings Domain Trader Rating: (100% / 104)	@ Miked, although you can hand reg names and pay with PayPal at 123, if you want to renew names at any point, you have to pay with a credit card, they don't allow renewals by PayPal

29-01-2010, 01:00:33 PM	#29 (permalink)
DarrenTSO Member Join Date: Jan 2010 Location: London Posts: 81 No Classified Ratings Domain Trader Rating: (0% / 0)	From 123-reg's perspective, they would have more problems if they didn't auto-renew for their customers than by doing it and upsetting a few people who thought they would let their domains expire. It's always worth checking a registrar's policy on this as different ones require different procedures. Not every process is suited to everyone's way of working - I suppose what 123-reg are catering for is casual website/domain owners; if they go on holiday for a couple of weeks, they don't want to get back to find their site has been down for a long time because they require a manual renewal. Of course, the best option is to give everyone the choice of auto-renewing or not auto-renewing individual domains with a checkbox option. 123-reg aren't particularly cheap these days so you shouldn't really have a problem finding a registrar that has a panel that has the features you require and also maybe slightly cheaper.