123reg service VERY poor

zee · 24-04-2006, 02:06:55 PM

have allways praised 123reg website , but e-mail help is non-existant, I have had 3 domains stuck on holding page for 2 DAYS dispite repeated requests for help...no answer

SecNam · 24-04-2006, 02:23:27 PM

yep 123reg down hill if you ask me....still waiting to 4 .eu refunds.

Nosmo King · 24-04-2006, 02:39:09 PM

"Thank you for taking time to send us your comments.

Unfortunately it is not possible for us to reply to
you directly, but please be assured that all customer
feedback is read and that any suggestions made are
given due consideration."

SecNam · 24-04-2006, 02:42:04 PM

yeah right.....

LEEnoble · 24-04-2006, 04:44:49 PM

I emailed them last week to have a stuck domain removed out of my account and I got a cheeky auto-reply telling me my email would be trashed unless I replied with my email again.

Not very good customer service that is.

retired_member6 · 25-04-2006, 12:29:17 AM

Quote:

Originally Posted by LEEnoble

I emailed them last week to have a stuck domain removed out of my account and I got a cheeky auto-reply telling me my email would be trashed unless I replied with my email again.

Not very good customer service that is.

It's a brilliant system, I wish all my email accounts worked that way. I may have that option as it goes... I'll have to look. The only trouble is an existing account and adding in all current people who are allowed to email me, that's what's called a nightmare.

Stopping spam is an absolute necessity, how this pc hasn't been chucked out the window in the last nine years I'll never know.

Nosmo King · 25-04-2006, 04:33:55 PM

"Nominate 123-reg as "Best Web Host" in Web User's Reader Awards and get entered into a prize draw for one of the World's first Wi-Fi Digicams!"

LEEnoble · 25-04-2006, 08:22:01 PM

Quote:

Originally Posted by LeeOwen

It's a brilliant system, I wish all my email accounts worked that way. I may have that option as it goes... I'll have to look. The only trouble is an existing account and adding in all current people who are allowed to email me, that's what's called a nightmare.

Stopping spam is an absolute necessity, how this pc hasn't been chucked out the window in the last nine years I'll never know.

It wasn't a spam filter, it was saying because their staff are busy.

retired_member6 · 25-04-2006, 08:23:09 PM

Well we're all busy, I'd rather be ignored.

24-04-2006, 02:06:55 PM	#1 (permalink)
zee Join Date: Jan 2005 Location: scottish island Posts: 1,241 No Classified Ratings Domain Trader Rating: (100% / 2)	123reg service VERY poor have allways praised 123reg website , but e-mail help is non-existant, I have had 3 domains stuck on holding page for 2 DAYS dispite repeated requests for help...no answer

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Domain Name Community	Replies	Last Post
brandable/email service domain wanted	trendmedia	Domain Name Wanted	0	26-10-2005 10:04:59 PM
Internet Listing Service	admin	General Board	1	06-04-2005 06:59:37 PM

24-04-2006, 02:23:27 PM	#2 (permalink)
SecNam Join Date: Jul 2004 Posts: 4,139 Classified Rating: 100% (1) Domain Trader Rating: (100% / 44)	yep 123reg down hill if you ask me....still waiting to 4 .eu refunds.

24-04-2006, 02:39:09 PM	#3 (permalink)
Nosmo King Member Join Date: Mar 2006 Posts: 70 No Classified Ratings Domain Trader Rating: (0% / 0)	"Thank you for taking time to send us your comments. Unfortunately it is not possible for us to reply to you directly, but please be assured that all customer feedback is read and that any suggestions made are given due consideration."

24-04-2006, 02:42:04 PM	#4 (permalink)
SecNam Join Date: Jul 2004 Posts: 4,139 Classified Rating: 100% (1) Domain Trader Rating: (100% / 44)	yeah right.....

24-04-2006, 04:44:49 PM	#5 (permalink)
LEEnoble Member Join Date: Dec 2005 Posts: 97 No Classified Ratings Domain Trader Rating: (0% / 0)	I emailed them last week to have a stuck domain removed out of my account and I got a cheeky auto-reply telling me my email would be trashed unless I replied with my email again. Not very good customer service that is.

25-04-2006, 04:33:55 PM	#7 (permalink)
Nosmo King Member Join Date: Mar 2006 Posts: 70 No Classified Ratings Domain Trader Rating: (0% / 0)	"Nominate 123-reg as "Best Web Host" in Web User's Reader Awards and get entered into a prize draw for one of the World's first Wi-Fi Digicams!"

25-04-2006, 08:23:09 PM	#9 (permalink)
retired_member6 Banned Join Date: Apr 2005 Posts: 5,740 No Classified Ratings Domain Trader Rating: (100% / 41)	Well we're all busy, I'd rather be ignored.