GreyWing

If the names are in your account, then your email must be on the contact details at Nominet and you can log in and sell the domain name back to yourself or someone else.

Then let Nominet, 123-reg and people like Doug (of course speaking generally not specifically to him, could be anyone who uses 123-reg 1&1 etc) to do battle and sort it out who is to blame for a domain being sold.

Just sit back with the and watch the sh1t hit the fan.

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Pred

when you sell a domain that is in your 123 reg account, you have to do a suppport ticket and ask them to delete them
if you push it as well to another 123 account, that should have been end of it

write to the md and ask for compensation or to really piss them off raise it with trading standards

Alien

Do they have a twitter account where you can publicly 'discuss' this with them to get their attention?

Edit: Seems they do! http://twitter.com/#!/123Reg

FagEnd

you need a man manager, I could easily be that as soon as I overcome my fear of open spaces, and people.
Where should I send my CV?

FagEnd

When I sold the domains, they had absolutely NOTHING to do with 123reg. They were on my own nominet tag JAMESM
123reg have ***** up by taking my money. I'll pop a cap in 123's arse.. i'll **** 123 like a **************, I don't even want to comprehend what a ************* is, but i'll **** 123 like one, cos I seen it in the movies. skin up

accelerator

I would say the fundamental reason you are getting this problem is that any TAG change will not be recognised (rightly or wrongly) by the 123-reg control panel.

A TAG change itself is invisible as far as the code of the interface is concerned, it's just not recognised by the system.

So, as others have said, to stop this happening to you, you need to "cancel" the domain in the interface. There is either a manual process for this that you can do from the interface, or you have to contact customer support.

Hope that helps.

Rgds

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webfusion

Hi

I work on behalf of 123-reg.

@ user FagEnd & user davedevelopment Please reply back to the open support ticket so that 123-reg can issue a refund for the incorrect domain renewals from your account.


Regards,

Ricky

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For more information on domain names and web hosting please visit the 123-reg website.

dougs

Suppose we will be opening a huge support ticket with you then.........sadly our accounts department are now sifting through all you invoices for years.

Do you wish to do this as a company across the board or can you not afford it??

Doug

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davedevelopment

Whoa, Whoa, Whoa, what about me?!

webfusion

The issue described here has been raised in detail to our support teams, in this case the customer has demonstrated and proved that the tag was changed away from 123-reg from his account and therefore the renewal shouldn't have taken place.

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For more information on domain names and web hosting please visit the 123-reg website.