123-reg changing nameservers???

fresh79 · 16-01-2012, 12:03:20 PM

Quote:

Originally Posted by pred

when 123 is working fine ns changes are basically instant

This is true, especially for UK hosted servers, but remember if you have already typed the address into your browser, clear the cache - or it will just bring up the 123 reg landing page again and cause some confusion.

If you still cant see it, even though who is shows the NS has been changed, try changing your DNS settings on your internet connection, try something like open DNS.
virgin media have always got ongoing routing issues i find

webfusion · 16-01-2012, 12:20:33 PM

Hello,

My name is Nerys and I work for 123-Reg. I am sorry to hear that you have experienced difficulty making these nameserver changes.

We are not currently aware of and issues regarding changing nameservers through the 123-Reg control panel. I have used my own account to try to replicate your issue, however the nameserver changes I submitted did process correctly.

If you do experience this issue again please submit a support ticket, from the 123-Reg support site, as soon as possible after the error happening and we can have this issue fully investigated for you.

Thanks,

Nerys

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16-01-2012, 12:20:33 PM	#12 (permalink)
webfusion 123-Reg Staff Join Date: May 2011 Posts: 24 No Classified Ratings Domain Trader Rating: (0% / 0)	Hello, My name is Nerys and I work for 123-Reg. I am sorry to hear that you have experienced difficulty making these nameserver changes. We are not currently aware of and issues regarding changing nameservers through the 123-Reg control panel. I have used my own account to try to replicate your issue, however the nameserver changes I submitted did process correctly. If you do experience this issue again please submit a support ticket, from the 123-Reg support site, as soon as possible after the error happening and we can have this issue fully investigated for you. Thanks, Nerys