Jeewhizz

And a bit more - depending on the merchant account, it can be over £50...

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GWing

It doesn't always need to be fraudulent mate, if visa or mastercard have excessive queries, attempted chargebacks or complaints about a merchant they are allowed in their terms and conditions to suspend the account and hold your money in a suspense account for upto 6 months.

fair does, mine is the £10 but not in a high fraud area such as sex sites or gambling which I imagine would be pretty high. I've been extremely lucky. Turned over £80,000 in last 2 years and not one chargeback or query from a customer.

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Leanne

Unfortunately, LOOVAR have managed to con my friend also. They rang up with the same lines as other people have heard, and my riding school friend paid up. They are a business and are having trouble getting money back. I have tried to contact LOOVAR, but get no reponse - do they even provide a service? they have been purchasing their domains through FastHosts, and selling them on with a massive markup. I dont really know what to do next? is there any way of transferring the domain without having contact with LOOVAR?

grantw

Did they set you up an account with fasthosts so you can administer the domain name or is it locked in their own account (in your name)?

If you dont have access to it then you can get it out of there via Nominet for £10+vat:

http://www.nominet.org.uk/registrant...angeregistrar/

Grant

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Leanne

It is locked in a Loovar account with FastHosts. I have spoke to Fast Hosts and they cannot unlock without Loovars permission.

I cannot see any way of administering the site through LOOVAR? would this be done via FastHosts?

If Nominet unlock the account is there any possible way of getting some money back?

Thanks for your help

keys

click the following link, then replace xxx.co.uk with the domain name, in your browser address bar

http://webwhois.nic.uk/cgi-bin/whois...uery=xxx.co.uk


if your friend is the Registrant then he/she can take control of the domain, via a request to Nominet

Leanne

Thank you for your response. Will have a look and contact Nominet

Coder

Hi Leanne, sorry to hear they conned your friend too!
You might like to ask him/her to inform Trading standards http://www.tradingstandards.gov.uk/ about it. They are already aware of this company and the more people that complain, the better chance of them taking action.

Coder
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EdPhillips

This website:
http://www.domainscams.co.uk/domain-...istrations.php

... suggests that Loovar is linked to other companies based in Swansea. This would be consistent with previous scams - see the Nominet website:
http://www.nic.uk/disputes/legalinfo/scams/

Therefore I would recommend sending complaints to Swansea Trading Standards, rather than just generally. One of the things that assists internet scams is that victims are spread evenly around the country, so each trading standards department receives a small number of complaints about a subject they don't understand and nothing happens. If this is being run by Swansea Trading Standards, they certainly *do* understand the issues by now, and have put a lot of effort in the past into dealing with these people.

Coder

Very true Ed,

I'll let them know!

Cheers!