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Old 04-12-2007, 01:40:06 PM     #1 (permalink)
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Thumbs up good computer chairs

Computer/office chair, great price and service
bought a chair from www.chellgrove.co.uk , 1year 6 month ago , now 1 castor damaged because of difficulty getting up/down, so sent them Email to buy one , had personal phone call over problem 2hours later, saying they will send replacement plus 1 spare .AT THEIR EXPENSE, thats how to win customers for life, their chairs are good quality and decent price, though could use better name for website,easy to miss bargains......zee
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Old 04-12-2007, 02:26:30 PM     #2 (permalink)

 
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I agree on the domain, PC Chairs would be better

It isn't that often you hear of companies seeing through customer service so well, especially so long after a purchase.
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Old 04-12-2007, 06:55:20 PM     #3 (permalink)

 
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it's funny - we get the occasional letter from a customer just to say how good the print is on our bog rolls, and what do the supermarkets do ? they charge us £25 - because it's classed as a complaint.
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Old 05-12-2007, 10:37:21 AM     #4 (permalink)
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Thumbs up

Just recieved castors by 1st. class mail...very impressed with service,they have customer for life, pity i'm a small one, business like this deserves to stand out....zee
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