Paypal chargeback/dispute question

[WaftyCrank]

Originally Posted by aZooZa

This is complicated by the contracts that you enter into with eBay and PayPal. This extends to further realms than the Sale of Goods Act.

I fully agree. The issue is compounded but it would probably come down to a day in court (which is what is wanted) in order to determine the overall winner.

[deliajen]

lifted from the bbc advice pages,i actually used this for a seller who sold a duff laptop and tried to hide from it he even cancelled his registration with ebay,the missus says it would be almost impossible to win using this but there is a auction law which i am looking into?,but yes you must sell the item "as described" new or used from a registered trader or private,i do believe the same as you and think paypal will not pay up if the goods are delivered,because you could drop the thing when it's delivered to the door and if it is valuable it should be insured(so paypal are let off again)but if you said the laptop was wifi enabled and it isn't then it is not "as described"

"If these remedies are inappropriate, then you're entitled to a suitable price reduction, or to return the goods and get a refund (reduced to take account of any wear and tear).

The act covers second-hand items and sales. But if you buy privately, your only entitlement to your money back is if the goods aren't 'as described'.

If goods which are expected to last six months don't, it'll be presumed that the goods didn't conform to the contract at the time they were bought, unless the seller can prove to the contrary".





http://www.adviceguide.org.uk/c_goods.pdf
http://www.bbc.co.uk/consumer/guides_to/law_goods.shtml