Payment issues

doodlebug · 31-03-2010, 02:38:09 PM

Couldn't pay for registration fee on Domain Monster today and got this message :

" Due to a fire at a key British Telecom exchange in London, we are currently experiencing problems authorising payment with specific card providers. The banks/card providers affected are currently implementing their disaster recovery plans and are gradually coming back online. This will affect your payment card with all merchants for the same reason until resolved.

We apologise for any incovenience this may cause you and rest assured we continue to monitor each merchant provider affected closley "

So if anyone else has had online problems today then this could be why

retired_member21 · 31-03-2010, 02:42:04 PM

From Sagepay:-

Hello,

We'd like to update you on an external issue which is effecting nationwide telecomms/datacomms.

British Telecom has confirmed a fire at their Exchange in the Paddington area of London. This has impacted a huge number of UK businesses, including Sage Pay and the major banks that route transactions through the Exchange. Sage Pay has taken action on your behalf by quickly moving transaction processing to our backup data centre. However, the issue has affected connectivity to some banks who rely on the exchange and we are currently unable to process via those banks at this time.

Please note, as banks and payment providers look for alternative transaction routing solutions away from the Paddington Exchange, this could create some general capacity issues, resulting in transaction 'time-outs'.

We'll be regularly updating our system monitor page, however if you would prefer to speak to one of our advisors, we remain open 24/7 throughout the Easter period.

aZooZa · 31-03-2010, 02:42:20 PM

http://www.theregister.co.uk/2010/03...e_house_burns/

Skinner · 31-03-2010, 02:52:15 PM

Smells like fight club :P

31-03-2010, 02:38:09 PM	#1 (permalink)
doodlebug Join Date: Mar 2007 Posts: 5,219 No Classified Ratings Domain Trader Rating: (100% / 32)	Payment issues Couldn't pay for registration fee on Domain Monster today and got this message : " Due to a fire at a key British Telecom exchange in London, we are currently experiencing problems authorising payment with specific card providers. The banks/card providers affected are currently implementing their disaster recovery plans and are gradually coming back online. This will affect your payment card with all merchants for the same reason until resolved. We apologise for any incovenience this may cause you and rest assured we continue to monitor each merchant provider affected closley " So if anyone else has had online problems today then this could be why

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31-03-2010, 02:42:04 PM	#2 (permalink)
retired_member21 Join Date: Apr 2008 Posts: 742 No Classified Ratings Domain Trader Rating: (100% / 27)	From Sagepay:- Hello, We'd like to update you on an external issue which is effecting nationwide telecomms/datacomms. British Telecom has confirmed a fire at their Exchange in the Paddington area of London. This has impacted a huge number of UK businesses, including Sage Pay and the major banks that route transactions through the Exchange. Sage Pay has taken action on your behalf by quickly moving transaction processing to our backup data centre. However, the issue has affected connectivity to some banks who rely on the exchange and we are currently unable to process via those banks at this time. Please note, as banks and payment providers look for alternative transaction routing solutions away from the Paddington Exchange, this could create some general capacity issues, resulting in transaction 'time-outs'. We'll be regularly updating our system monitor page, however if you would prefer to speak to one of our advisors, we remain open 24/7 throughout the Easter period.

31-03-2010, 02:42:20 PM	#3 (permalink)
aZooZa Join Date: Nov 2005 Posts: 4,090 No Classified Ratings Domain Trader Rating: (100% / 47)	http://www.theregister.co.uk/2010/03...e_house_burns/

31-03-2010, 02:52:15 PM	#4 (permalink)
Skinner Join Date: Jul 2008 Location: Manchester Posts: 2,712 No Classified Ratings Domain Trader Rating: (100% / 13)	Smells like fight club :P