Enjoy unlimited access to all forum features for FREE! Optional upgrade available for extra perks.

Error with free transfers

Discussion in 'Domain Name Registrars' started by DaveP, Dec 13, 2014.

Thread Status:
Not open for further replies.
  1. DaveP United Kingdom

    DaveP Well-Known Member

    Joined:
    Mar 2010
    Posts:
    2,941
    Likes Received:
    56
    Is anyone else having issues when attempting to transfer a domain to a new registrant? I mean the free transfer option available to registrars and not the £12 nom transfer.

    I'm getting an error about how the operation would cause the number domains to exceed the allowed amount on a self managed tag. :confused:

    Dave
     
  2. Domain Forum

    Acorn Domains Elite Member

    Joined:
    1999
    Messages:
    Many
    Likes Received:
    Lots
    IWA Meetup
     
  3. Skinner

    Skinner Well-Known Member

    Joined:
    Jul 2008
    Posts:
    4,616
    Likes Received:
    140
    How many other names (not on your related list) do you have ?

    if more than 5%, then that would explain why changing the name would hit the limit.

    I did a transfer a few hours ago no problems.
     
  4. DaveP United Kingdom

    DaveP Well-Known Member

    Joined:
    Mar 2010
    Posts:
    2,941
    Likes Received:
    56
    That's just it, no domains not on my related list. :confused:

    Guess all I can do is phone Nominet first thing Monday.

    Dave
     
  5. DaveP United Kingdom

    DaveP Well-Known Member

    Joined:
    Mar 2010
    Posts:
    2,941
    Likes Received:
    56
    If anyone has seen the following before would appreciate any urgent help as I've got several free transfers stacking up now:

    Nothing on my tag that isn't me or on my connected names list..
     
  6. fuzzer United Kingdom

    fuzzer Active Member

    Joined:
    May 2013
    Posts:
    818
    Likes Received:
    63
    If you go to:

    'web domain manager'

    then

    'manage contacts'

    Is there only one copy of your name there, or multiple?

    I had similar issue where I had a few different versions of myself - had to merge them to resolve it.
     
  7. DaveP United Kingdom

    DaveP Well-Known Member

    Joined:
    Mar 2010
    Posts:
    2,941
    Likes Received:
    56
    Thanks for your reply mate. I've already tried, it's just me and one other (who only owns 1 domain). :confused:
     
  8. ian

    ian Well-Known Member

    Joined:
    Jan 2008
    Posts:
    4,154
    Likes Received:
    311
    Have you tried adding yourself to 'third parties' in the tag settings if you haven't already?

    Just a few hours and you can ask Nominet ;)
     
  9. DaveP United Kingdom

    DaveP Well-Known Member

    Joined:
    Mar 2010
    Posts:
    2,941
    Likes Received:
    56
    Done that + tried adding the registrant's I'm pushing to as connected names too. So strange, first time I've had this problem since free transfers were introduced!
     
  10. Retired_Member42

    Retired_Member42 Retired Member

    Joined:
    Sep 2009
    Posts:
    1,199
    Likes Received:
    22
    I had this issue when I first setup my own tag. I had 2 domains on my tag. I've included nominets response below. I'm guessing it's something to do with the percentages -

    The reason why you are receiving this message is because currently 50% of your domains are registered to third parties due to 1 of your 2 domains being registered to XXXXXXXXXX.

    The maximum third party allowance is 5% of total domains on the tag. Therefore, you will either need to add ‘XXXXXXXXXX’ as one of your ‘linked names’ so that it counts as a self managed domain or you will need to release this from your tag.
     
  11. DaveP United Kingdom

    DaveP Well-Known Member

    Joined:
    Mar 2010
    Posts:
    2,941
    Likes Received:
    56
    I have 72 domains on the tag, 71 registered to me, 1 registered to someone else on my connected names list. :(
     
  12. invincible

    invincible Well-Known Member

    Joined:
    Feb 2005
    Posts:
    4,203
    Likes Received:
    101
    So just two contact objects? Not more?

    (from Note 3)
     
  13. DaveP United Kingdom

    DaveP Well-Known Member

    Joined:
    Mar 2010
    Posts:
    2,941
    Likes Received:
    56
    Yes.
     
  14. invincible

    invincible Well-Known Member

    Joined:
    Feb 2005
    Posts:
    4,203
    Likes Received:
    101
    You'll have to ask them tomorrow by email or telephonically. :) Do let us know the outcome!
     
  15. DaveP United Kingdom

    DaveP Well-Known Member

    Joined:
    Mar 2010
    Posts:
    2,941
    Likes Received:
    56
    Will do mate. :)
     
  16. Skinner

    Skinner Well-Known Member

    Joined:
    Jul 2008
    Posts:
    4,616
    Likes Received:
    140
    The 5% only applies if you qualified as a channel partner not just self managed.

    I'm lead to believe as a pure self managed tag your only allowed 1 other name, so 1 ttransfer per time.
     
  17. invincible

    invincible Well-Known Member

    Joined:
    Feb 2005
    Posts:
    4,203
    Likes Received:
    101

    Sorry, don't understand what you mean.
     
  18. DaveP United Kingdom

    DaveP Well-Known Member

    Joined:
    Mar 2010
    Posts:
    2,941
    Likes Received:
    56
    I've been transferring fine with more than just me on their up to now since the free transfers started though mate.
     
  19. Skinner

    Skinner Well-Known Member

    Joined:
    Jul 2008
    Posts:
    4,616
    Likes Received:
    140
    If you're a self managed tag, you're NOT allowed 5% or 25 domains in non-connected registrants. You're allowed 1, which is to facilitate a transfer.

    In order to have 5% or 25 domains in non-connected registrant names, you have to meet the requirements for a Channel Partner.

    Dave, have you transferred any names since the work nominet carried out late last week ?
     
  20. invincible

    invincible Well-Known Member

    Joined:
    Feb 2005
    Posts:
    4,203
    Likes Received:
    101
    Thanks for explaining. I understand what you mean. 1 domain or one transfer at once which could be a bulk transfer of multiple names to one single new registrant?


    (from LG G3)
     
  21. ian

    ian Well-Known Member

    Joined:
    Jan 2008
    Posts:
    4,154
    Likes Received:
    311
    I still have no problem transferring more than one domain away from my tag for free, even though my tag only holds around 10 domains. I just have to add the registrant name to my 'third party' setting first, then remove after.
     
Thread Status:
Not open for further replies.