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Thinking of changing my Reseller Hosting

Discussion in 'Hosting' started by mat, Feb 12, 2016.

  1. mat

    mat Well-Known Member

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    My Heart Reseller account is coming up for renewal and costs just over £500 inc VAT a year.

    I have been with them for about 4 years now and currently run about 50 sites on there. Many of the sites do not use much bandwith or space with a handful of bigger sites. (Roughly 1.7gb space and 26gb bandwith used)

    One thing I prefer about Heart is that all my sites are spread over many different servers, so if there is down time my sites are not all down in one fell swoop. Am I right in thinking any reseller hosts using cpanel/whm will all be lumped together on one?

    My renewal is coming up in a month and recently they have had some major downtime, plus seems to be becoming a more regular thing... :(

    I feel that there are better options out there and at better prices.

    One I looked at was VidaHost cPanel Reseller and VidaHost Cloud Reseller. I am tempted to the Cloud Reseller at around £320 inc VAT a year (with 10% voucher) which will save me around £200 a year and from reading reviews may be a better service?

    From what I have read "cloud hosting" is not as great as it is made out and in some cases has a worse performance than standard shared hosting.

    Has anyone had any specific experience with Vidahost or Tsohost Cloud Reseller???

    There is also the option of a Managed VPS, but to be honest that is where I start to get confused as have never used one before. Would an entry level VPS allow me to host 50-100 low bandwith sites (Roughly 1.7gb space and 26gb bandwith used) and would there be a back end much like what I used for setting up and maintaining my reseller accounts???

    Any advice would be really great as I am sure many of you have been in the same position!
     
  2. Domain Forum

    Acorn Domains Elite Member

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    IWA Meetup
     
  3. baldidiot United Kingdom

    baldidiot Active Member

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    Are you actually reselling the hosting to clients or are you just using it to host your own sites?

    If it's your own network, most of the new style cloud based hosting can handle multiple sites with their own control panels that are all independent (ie: like reseller hosting). But just without the reseller features (white label etc..) which sometimes makes it cheaper.

    Anyway, Vidahost/Tso host (same company) are good for the most part. They've had a few ddos attack recently which has resulted in downtime on certain sites (they also split sites between multiple servers and load balancers so not all your sites get hit if this happens). But not their fault and otherwise generally speaking very good. They're also willing to move sites to different load balancers if the on you're on is getting hit and you request it.

    Support is very fast but for more complicated or technical requests it can be a bit of a crap shoot as to who you get (as with most companies I guess).

    We've been very impressed with cloudways recently - they're a third party management company who offer hosting on digital ocean, amazon aws etc.. They've built their own interface which is very easy to use and has some very nice features (you can scale servers, clone servers, clone sites, add load balancers, move sites between servers etc.. all with the click of a button). Speed is fantastic too.

    Others to look at for what you're talking about are rochenhost - fast, each sites has it's own cpanel and you can assign resources to sites (eg: x% of bandwith or memory/cpu).

    Those are the main three we use at the moment.
     
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  4. mat

    mat Well-Known Member

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    Thanks!

    I will look into those other 2.

    You are right about considering a non white label solution, as much of that I do not really need with 99% of the sites mine.
     
  5. mdrussell

    mdrussell Guest

    Mat,

    Are we of interest?

    Reseller hosting / single VPS will put you on the same physical server, but its inexpensive and for the £50/month or £500 a year you spend with Heart, you can get at least 3 different accounts.

    Cloud done right can be good. Cloud done just for marketing buzz - not worth your time.

    Matt
     
  6. Skinner

    Skinner Well-Known Member

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    I would run from heart and heg in general as they are lying deceptive turds, would rather use a cheese grater and vinegar on my gentlemans bits. TSO/Vida are now part of HEG, which is a shame as they were next on my list to sign up with after the glowing reports on here, but HEG seem very good at killing companies reps (probably why they keep buying more).

    The main advantage and reason I use reseller hosting (unless the site is a resource beast) is that I can group my sites. So I create 1 account to house gambling sites, 1 account to house health sites and so on all under my reseller account. Makes managing them a bit easier and limits exposure should a site be hacked as they can only mess up that 1 account, not all of them.

    Another advantage, when I plan to sell a site, I move it to its own cpanel account and I can sell it with a years hosting and its ready to rock.
     
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  7. Adam H

    Adam H Well-Known Member

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    Why not just take that leap to VPS, depending on your site specs you could go with a reasonable 2GB VPS for less than £200 ( £191 ) + CPanel licence ( £123 per year ) . Obviously id recommend a bigger spec if you can afford it and if you were trying to stay at your current pricing you could get a lovely little machine.

    You can have much more control, you can also if you wanted to be ultra secure have a site per cpanel account so you have one site, one container to prevent cross contamination if you had a breach.
     
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  8. mdrussell

    mdrussell Guest

    VPS is good so long as you are comfortable running the server itself, or paying for managed servers to run it (or to be available if you get stuck).

    It's a decent learning curve up from shared/reseller hosting.

    Matt
     
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  9. Adam H

    Adam H Well-Known Member

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    True but most managed VPS plans will give him enough support for him to get by and learn. Obviously pricing fluctuates depending on the provider, the prices i quoted above were a 2GB VPS from Smart which i believe is managed and a VPS cpanel licence from buycpanel.com.
     
  10. mdrussell

    mdrussell Guest

    So long as you are comfortable with some command line, perform regular security updates and buy a Linux book or two -- I'd agree. Otherwise go for a fully managed solution with no VPS.

    I've seen Smart's name mentioned more of late, interesting to see what they do and good marketing. Do they not offer cPanel with their packages? Much cheaper to that way.
     
  11. Adam H

    Adam H Well-Known Member

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    I have no idea what they offer to be honest, Im sure they have their own licensing prices which like you mention are maybe better priced. I only use them ( Smart ) for a couple of spare DNS only fallback servers so cant really say much about them........they were simply an example of pricing :D
     
  12. pberry4032 United Kingdom

    pberry4032 Active Member

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    I can highly recommend Clook and www.clustered.net.

    We use to use John at Clustered for our main site which required root access and had a huge ecommerce site on it.

    We use Clook and a reseller account with private name servers for all our own websites and those of clients. Their support is very good and when I've screwed something up, within 10 minutes they've normally fixed it!


    Sent from my iPad using Tapatalk
     
  13. mat

    mat Well-Known Member

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    Appreciate all the reply’s guys, has really helped!
     
  14. woffer United Kingdom

    woffer Active Member

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    A Bit late but have a reseller with Vidahost - Great. Also a dedicated with LChost and the support being a small company is phenomenal and pricing was cheaper with more add ons than previous.
     
  15. mat

    mat Well-Known Member

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    Hi again!

    I am still searching. Tried Vida reseller but was not happy and got a refund. Have a mate trying Smart and he is unsure on them as is running into a few problems early on.

    Has anyone tried one of these Nimbus packages?

    https://www.nimbushosting.co.uk/cloud-hosting/entry-level

    They are actually fully managed VPS and I am looking at the Tornado or Typhoon plan for my needs. It may be best to start off with the cheaper one and upgrade if needed.

    I like that they seem to be a smaller but proven company, with only good spoken of them.

    I contacted them and had the reply "The VPS packages are indeed fully managed, and are reseller ready as you can put unlimited domains on there - the limitations are the disk space and memory. Essentially we take care of everything to do with the server, and the sites/code would be your responsibility."

    Does this sound right for me? I essentialy just want a robust and quick reseller account with minimal downtime and good performance. I am happy to have the full access to change things etc in the future, but I don't want to be carrying out updates/maintenance or anything to the VPS.

    Also there is the option of plesk or whm/cpanel? Which would you go for? I have used cpanel many times in the past so probably the best option.

    Thanks,

    Mat
     
  16. mdrussell

    mdrussell Guest

    cPanel / WHM much more user friendly than Plesk.

    Have you considered us? :)
     
  17. tifosi United Kingdom

    tifosi Well-Known Member

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  18. mdrussell

    mdrussell Guest

    Think they are based in Manchester (client/reseller of Melbourne)
     
  19. tifosi United Kingdom

    tifosi Well-Known Member

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    HQ Midlands. Hosting in Midlands & Manchester afaik. Not exactly resellers, they use Melbourne's data centres & infrastructure as do many hosting companies.

    S
     
  20. jimmc

    jimmc Active Member

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    Im currently looking at these guys Scala 2 or 3 who are seemingly winning awards.

    https://www.scalahosting.com/reseller-hosting.html Or if anyone has any feedback perhaps it might help Matt or anyone looking at the string or searching for new hosting. Hope this helps?
     
  21. Skinner

    Skinner Well-Known Member

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    The 2% of resources at Scala, could be a problem. It could end up dreamhost and similar where the hosting isnt't really capable for much beyond the absolute basics.

    It doesn't specify 2% of what, I'm not sure if 2% is average, or maximum, or burstable or what.