Krystal down again ?

golddiggerguy · 06-04-2011, 12:22:57 PM

Stopped again.

anthony · 06-04-2011, 01:17:05 PM

Yup, down again!

MrMason · 06-04-2011, 01:31:17 PM

Hey Anthony,

I've given a few people in this thread a call, but I'm not sure what your account details are - so I can't!

Ares is serving your e-mail, and your website correctly. The problem is a routing problem in London with Cogents bandwidth which started last night. We have a ticket open with them, and they have acknowledged that the problem is affecting many people. For some reason they haven't updated their status website : http://status.cogentco.com/

We have moved as much traffic as we can over to different bandwidth providers, but some providers like 3, o2 and bethere are all still having routing problems.

I know it's frustrating, and we are chasing up on the problem but your website isn't "down" to the world.

If you find this isn't the case - and your site is down globally then please contact me with your domain name/s, as this must be a different problem.

Regards,

Tom

06-04-2011, 01:31:17 PM	#33 (permalink)
MrMason Member Join Date: Aug 2008 Location: Reading, UK Posts: 50 No Classified Ratings Domain Trader Rating: (0% / 0)	Hey Anthony, I've given a few people in this thread a call, but I'm not sure what your account details are - so I can't! Ares is serving your e-mail, and your website correctly. The problem is a routing problem in London with Cogents bandwidth which started last night. We have a ticket open with them, and they have acknowledged that the problem is affecting many people. For some reason they haven't updated their status website : http://status.cogentco.com/ We have moved as much traffic as we can over to different bandwidth providers, but some providers like 3, o2 and bethere are all still having routing problems. I know it's frustrating, and we are chasing up on the problem but your website isn't "down" to the world. If you find this isn't the case - and your site is down globally then please contact me with your domain name/s, as this must be a different problem. Regards, Tom __________________ Krystal.co.uk - honest, reliable and personal UK secure hosting. Call us on 03333 44 1337 to test us! - 50% discount for Acorn members

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06-04-2011, 12:22:57 PM	#31 (permalink)
golddiggerguy Join Date: Apr 2007 Location: Hullywood Posts: 3,406 No Classified Ratings Domain Trader Rating: (100% / 59)	Stopped again.

06-04-2011, 01:17:05 PM	#32 (permalink)
anthony Join Date: Dec 2006 Posts: 806 No Classified Ratings Domain Trader Rating: (100% / 5)	Yup, down again!