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Old 25-03-2011, 09:24:15 AM     #1 (permalink)

 
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Krystal down again ?

just checked the external website checker and it confirmed all my domains hosting by krystal are down....once again
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Last edited by deliajen; 25-03-2011 at 09:36:27 AM. Reason: sorry added my domains hosted by krystal...
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Old 25-03-2011, 09:30:13 AM     #2 (permalink)

 
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Mine are ok
77.72.0.162
(reseller acct)
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Old 25-03-2011, 09:35:29 AM     #3 (permalink)

 
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http://www.downforeveryoneorjustme.c...nsurance.co.uk
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Old 25-03-2011, 10:21:09 AM     #4 (permalink)

 
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http://krystalstatus.wordpress.com/

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Old 25-03-2011, 11:07:35 AM     #5 (permalink)
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Ive noticed hosting down and slow hosting for the last month or so, I hope this gets fixed soon!
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Old 25-03-2011, 11:09:05 AM     #6 (permalink)

 
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Status page is always first port of call for me, and should be updated asap, which it was. Nice to see they reply to the comments too.

Not great anytime but Friday morning I can do without client calls.
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Old 25-03-2011, 11:16:38 AM     #7 (permalink)

 
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Just out of interest and honestly who has had a host where at some or any point email or hosting have NOT gone down EVER.

I also notice "99.9% up time" guaranteed from some hosting companies and that is still 9ish hours been down a year.
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Old 25-03-2011, 11:20:06 AM     #8 (permalink)
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I am a big fan of Krystal hosting, but I have noticed recently slow loading of sites and or down time, which used to be a real rarity!
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Old 25-03-2011, 11:37:36 AM     #9 (permalink)

 
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Yes I'm also a big fan of Krystal.

I find downtime is normally minimal.

On occasion I have also had a slowdown on some sites but others on different Krystal servers have been fine. Maybe the slowdown has come to a head on this server and caused this issue today.

I must admit first thing I used to do was have a moan on here when I had a problem, not putting them in a good light, but now I contact Tom at Krystal who is always very helpful.

It's a shame but I suppose it is to be expected that you only seem to see posts about when Krystal are down and not when for the most of the time are running properly, or about the excellent customer service.

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Old 25-03-2011, 12:00:36 PM     #10 (permalink)

 
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Quote:
Originally Posted by golddiggerguy View Post
I also notice "99.9% up time" guaranteed from some hosting companies and that is still 9ish hours been down a year.
The figure looks good from a marketing view, however, not many people do the maths and are surprised when there is down time.

The main thing to consider is not the actual down time, but how the company handle it. I'd rather have the occasional well handled outage than a big problem when there is an outage.
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