Krystal Down

Slater · 31-01-2012, 12:56:58 PM

Anyone else use Krystal, their main website and all the domains I host with them are down.

What's strange is that the whois for all the domain I had pointing to ns1.krystalhosting.co.uk and ns2.krystalhosting.co.uk now point to ns1.groupabc.co.uk and ns2.groupabc.co.uk.

Groupabc.co.uk was resgistered today and registrant shows as "Advanced Web Designs" with registrant type as individual.

Is Krystal making changes or been hacked ? Has Nominet changed all the Name Server records to the wrong ones ?

Anyone else seeing this on any domain they have with Krystal.

Mark.

beaneys · 31-01-2012, 12:58:38 PM

Seeing the same with some sites I have with them.

boxfish · 31-01-2012, 01:03:47 PM

I have 2 sites with them on the same hosting package. One is up, one is down. Both have had the nameservers changed.

Caz · 31-01-2012, 01:04:37 PM

Arghh I'm sat with dodgy wifi and won't be able to leave for hours. Just noticed my works web site is down and we had someone due to work on it this afternoon.

Think I should have taken a backup more recent than i did.

They are very professional
There though and have always had lots of backups in the past.

Maybe they have just sold some of the business to advanced web designs.

As always I'm guessing all will be ok shortly.

Added

Just noticed on Whois that the ip address has just changed after the naneserver domain. Ten minutes ago it was the familiar 77 etc and now it's somewhere else.

How do they change the nameservers by the way with a domain on our tag?

Slater · 31-01-2012, 01:11:08 PM

Dont think ns1.groupabc.co.uk is going to work as no name servers allocated to groupabc.co.uk

Also strange groupabc.co.uk only registered today

Caz · 31-01-2012, 01:29:26 PM

The nameservers now seem to be pointing back to the old ip addresses. Anyone know how this is happening?

I thought either me or my partner could only change this.

killaclown · 31-01-2012, 01:48:52 PM

Just checked know and some of my sites are up just fine some are not.

Ive never had any trouble with kyrstal before.

Hope they get it sorted quickly.

Caz · 31-01-2012, 01:52:02 PM

Well I never knew that. Just had a phone call to say its just Krystal changing nameservers.

Never knew that.

I thought anything we typed into nominets nameserver section stayed the same. Didn't know the naneserver owner could make changes without the tag holder knowing.

He's just logged into old server Apollo and no web site was there. So they must just be moving stuff.

Slater · 31-01-2012, 01:52:55 PM

Quote:

Originally Posted by Caz

The nameservers now seem to be pointing back to the old ip addresses. Anyone know how this is happening?

I thought either me or my partner could only change this.

Yes, I didn't realise a 3rd party could make nameserver changes on one of your domains, guessing they contact Nominet and get them to do a bulk change from the old nameserver name to the new one.

Wonder if all these changes have anything to do with the slow response I'm seeing from DAC at moment.

360360 · 31-01-2012, 02:04:16 PM

Would have been nice if they let us know. Just had a client ask me why his site was down! have been great up until today....

31-01-2012, 12:56:58 PM	#1 (permalink)
Slater Join Date: Apr 2006 Posts: 657 No Classified Ratings Domain Trader Rating: (100% / 17)	Krystal Down - Nameservers Changed Anyone else use Krystal, their main website and all the domains I host with them are down. What's strange is that the whois for all the domain I had pointing to ns1.krystalhosting.co.uk and ns2.krystalhosting.co.uk now point to ns1.groupabc.co.uk and ns2.groupabc.co.uk. Groupabc.co.uk was resgistered today and registrant shows as "Advanced Web Designs" with registrant type as individual. Is Krystal making changes or been hacked ? Has Nominet changed all the Name Server records to the wrong ones ? Anyone else seeing this on any domain they have with Krystal. Mark. __________________ Print Servers \| Spike Milligan \| Virtualisation Blog

31-01-2012, 12:58:38 PM	#2 (permalink)
beaneys Member Join Date: Oct 2005 Location: Hastings Posts: 52 No Classified Ratings Domain Trader Rating: (100% / 4)	Seeing the same with some sites I have with them. __________________ Follow on Twitter \| Property Magazine \| Easons \|YearPlanners \| Our domains at Sedo

31-01-2012, 01:04:37 PM	#4 (permalink)
Caz Join Date: Mar 2010 Location: SALFORD Posts: 1,722 No Classified Ratings Domain Trader Rating: (100% / 71)	Arghh I'm sat with dodgy wifi and won't be able to leave for hours. Just noticed my works web site is down and we had someone due to work on it this afternoon. Think I should have taken a backup more recent than i did. They are very professional There though and have always had lots of backups in the past. Maybe they have just sold some of the business to advanced web designs. As always I'm guessing all will be ok shortly. Added Just noticed on Whois that the ip address has just changed after the naneserver domain. Ten minutes ago it was the familiar 77 etc and now it's somewhere else. How do they change the nameservers by the way with a domain on our tag? Last edited by Caz; 31-01-2012 at 01:17:29 PM.

31-01-2012, 01:11:08 PM	#5 (permalink)
Slater Join Date: Apr 2006 Posts: 657 No Classified Ratings Domain Trader Rating: (100% / 17)	Dont think ns1.groupabc.co.uk is going to work as no name servers allocated to groupabc.co.uk Also strange groupabc.co.uk only registered today __________________ Print Servers \| Spike Milligan \| Virtualisation Blog

31-01-2012, 01:48:52 PM	#7 (permalink)
killaclown Join Date: Feb 2006 Posts: 218 No Classified Ratings Domain Trader Rating: (100% / 2)	Just checked know and some of my sites are up just fine some are not. Ive never had any trouble with kyrstal before. Hope they get it sorted quickly. __________________ Wigan Web Design \| Personalised Pop Art \|

31-01-2012, 01:03:47 PM	#3 (permalink)
boxfish Join Date: Jul 2010 Posts: 399 No Classified Ratings Domain Trader Rating: (100% / 10)	I have 2 sites with them on the same hosting package. One is up, one is down. Both have had the nameservers changed.

31-01-2012, 01:29:26 PM	#6 (permalink)
Caz Join Date: Mar 2010 Location: SALFORD Posts: 1,722 No Classified Ratings Domain Trader Rating: (100% / 71)	The nameservers now seem to be pointing back to the old ip addresses. Anyone know how this is happening? I thought either me or my partner could only change this.

31-01-2012, 01:52:02 PM	#8 (permalink)
Caz Join Date: Mar 2010 Location: SALFORD Posts: 1,722 No Classified Ratings Domain Trader Rating: (100% / 71)	Well I never knew that. Just had a phone call to say its just Krystal changing nameservers. Never knew that. I thought anything we typed into nominets nameserver section stayed the same. Didn't know the naneserver owner could make changes without the tag holder knowing. He's just logged into old server Apollo and no web site was there. So they must just be moving stuff.

31-01-2012, 02:04:16 PM	#10 (permalink)
360360 Join Date: Sep 2010 Location: Manchester UK Posts: 63 No Classified Ratings Domain Trader Rating: (100% / 7)	Would have been nice if they let us know. Just had a client ask me why his site was down! have been great up until today....

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