Hi Everyone!

Monster_Sam · 26-04-2012, 01:31:25 PM

@KingDomainNames Glad you are enjoying them Steve! Good to have you on board!

mojoco · 26-04-2012, 01:45:13 PM

Another +1 for Domain Monster. Great customer support.

My only complaint. I would like to be able to grant technical access to my hosting account. Bit of a pain in the ass having to grant full access to my account to allow someone to set up server / ftp / wp installs etc

Caz · 26-04-2012, 02:55:29 PM

Have I entered a parallel universe today. Everyone loving domain
Monster? (very puzzled smiley)

killaclown · 26-04-2012, 03:12:10 PM

Sorry caz, I too like DM. I've been hooked since they gave away a free domian a few years back through .net magazine.

I've got to say I did use there back order system once and beat them by hand registering it before them.

That said they must of improved because they got me a cracker the other week!!

DomainManagement · 26-04-2012, 03:30:35 PM

Can you pass on my thanks to Derek for his help

Steve Patterson

Monster_Sam · 26-04-2012, 03:43:30 PM

@mojoco You can create FTP accounts to give users access to your FTP and assign them permissions for the specific site you want them to work on. WP installs can be done using a one click installer if people need it done. You can also set up a passphrase so your developer can ask for changes to be made over the phone, i.e. if they need WordPress installed on a domain. Hope that helps somewhat?

@Caz Why no love for the Monster

@killaclown Thanks! When was the back order made when you beat us by hand registering? Must have been a while ago as our back order system has been extremely successful in recent times as you have experienced yourself!

@DomainManagement I certainly will! Glad he could help!

mojoco · 26-04-2012, 03:57:52 PM

Quote:

Originally Posted by Monster_Sam

@mojoco You can create FTP accounts to give users access to your FTP and assign them permissions for the specific site you want them to work on. WP installs can be done using a one click installer if people need it done. You can also set up a passphrase so your developer can ask for changes to be made over the phone, i.e. if they need WordPress installed on a domain. Hope that helps somewhat?

Thanks, I am aware of that Sam. What I would like is that I can allow a user restricted access to set up hosting, assign ftp permissions, one click installers etc without being able to access my account info.

Monster_Sam · 26-04-2012, 04:26:33 PM

Quote:

Originally Posted by mojoco

Thanks, I am aware of that Sam. What I would like is that I can allow a user restricted access to set up hosting, assign ftp permissions, one click installers etc without being able to access my account info.

Oh I see mojoco. This is functionality that we will be looking to implement in the near future. Apologies it is currently not available on the platform but I hope you can use the other options I mentioned for the time being. Remember our support team are just a call away and are always happy to help with any required changes.

Caz · 26-04-2012, 08:19:09 PM

Life's too short and so much good press for DM I don't want my two experiences in a now positive thread. So removed.

Monster_Sam · 27-04-2012, 10:38:01 AM

@caz - I'm so sorry to hear you have had a bad experience with us Caz. Reading the other comments on this thread hopefully improves your opinion of us! As a company, we will always refund you if we have charged you incorrectly through any fault of our own. I completely understand that the situations you mentioned were frustrating. If you wish to discuss the circumstances surrounding your individual case feel free to PM me and I will have a look at the history of the account. If we are at fault we will refund any payments. It is always the way we have operated.

26-04-2012, 03:12:10 PM	#14 (permalink)
killaclown Join Date: Feb 2006 Posts: 258 No Classified Ratings Domain Trader Rating: (100% / 3)	Sorry caz, I too like DM. I've been hooked since they gave away a free domian a few years back through .net magazine. I've got to say I did use there back order system once and beat them by hand registering it before them. That said they must of improved because they got me a cracker the other week!! __________________ \| Personalised Pop Art \| oap dating \| web design manchster \| wigan web design Last edited by killaclown; 26-04-2012 at 03:34:58 PM. Reason: spelling

26-04-2012, 08:19:09 PM	#19 (permalink)
Caz Join Date: Mar 2010 Posts: 2,225 No Classified Ratings Domain Trader Rating: (99% / 80)	Life's too short and so much good press for DM I don't want my two experiences in a now positive thread. So removed. Last edited by Caz; 28-04-2012 at 11:02:48 AM.

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26-04-2012, 01:31:25 PM	#11 (permalink)
Monster_Sam DomainMonster.com Community Mgr Join Date: Apr 2012 Posts: 44 No Classified Ratings Domain Trader Rating: (0% / 0)	@KingDomainNames Glad you are enjoying them Steve! Good to have you on board!

26-04-2012, 01:45:13 PM	#12 (permalink)
mojoco Join Date: Mar 2006 Posts: 907 No Classified Ratings Domain Trader Rating: (100% / 68)	Another +1 for Domain Monster. Great customer support. My only complaint. I would like to be able to grant technical access to my hosting account. Bit of a pain in the ass having to grant full access to my account to allow someone to set up server / ftp / wp installs etc

26-04-2012, 02:55:29 PM	#13 (permalink)
Caz Join Date: Mar 2010 Posts: 2,225 No Classified Ratings Domain Trader Rating: (99% / 80)	Have I entered a parallel universe today. Everyone loving domain Monster? (very puzzled smiley)

26-04-2012, 03:30:35 PM	#15 (permalink)
DomainManagement Join Date: Mar 2010 Location: Northwest Posts: 528 No Classified Ratings Domain Trader Rating: (97% / 30)	Can you pass on my thanks to Derek for his help Steve Patterson

26-04-2012, 03:43:30 PM	#16 (permalink)
Monster_Sam DomainMonster.com Community Mgr Join Date: Apr 2012 Posts: 44 No Classified Ratings Domain Trader Rating: (0% / 0)	@mojoco You can create FTP accounts to give users access to your FTP and assign them permissions for the specific site you want them to work on. WP installs can be done using a one click installer if people need it done. You can also set up a passphrase so your developer can ask for changes to be made over the phone, i.e. if they need WordPress installed on a domain. Hope that helps somewhat? @Caz Why no love for the Monster @killaclown Thanks! When was the back order made when you beat us by hand registering? Must have been a while ago as our back order system has been extremely successful in recent times as you have experienced yourself! @DomainManagement I certainly will! Glad he could help!

27-04-2012, 10:38:01 AM	#20 (permalink)
Monster_Sam DomainMonster.com Community Mgr Join Date: Apr 2012 Posts: 44 No Classified Ratings Domain Trader Rating: (0% / 0)	@caz - I'm so sorry to hear you have had a bad experience with us Caz. Reading the other comments on this thread hopefully improves your opinion of us! As a company, we will always refund you if we have charged you incorrectly through any fault of our own. I completely understand that the situations you mentioned were frustrating. If you wish to discuss the circumstances surrounding your individual case feel free to PM me and I will have a look at the history of the account. If we are at fault we will refund any payments. It is always the way we have operated.