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Old 26-04-2012, 02:31:25 PM     #11 (permalink)
DomainMonster.com Community Mgr
 
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@KingDomainNames Glad you are enjoying them Steve! Good to have you on board!
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Old 26-04-2012, 02:45:13 PM     #12 (permalink)

 
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Another +1 for Domain Monster. Great customer support.

My only complaint. I would like to be able to grant technical access to my hosting account. Bit of a pain in the ass having to grant full access to my account to allow someone to set up server / ftp / wp installs etc
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Old 26-04-2012, 03:55:29 PM     #13 (permalink)
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Have I entered a parallel universe today. Everyone loving domain
Monster? (very puzzled smiley)
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Old 26-04-2012, 04:12:10 PM     #14 (permalink)

 
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Sorry caz, I too like DM. I've been hooked since they gave away a free domian a few years back through .net magazine.

I've got to say I did use there back order system once and beat them by hand registering it before them.

That said they must of improved because they got me a cracker the other week!!

Last edited by killaclown; 26-04-2012 at 04:34:58 PM. Reason: spelling
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Old 26-04-2012, 04:30:35 PM     #15 (permalink)

 
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Can you pass on my thanks to Derek for his help


Steve Patterson
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Old 26-04-2012, 04:43:30 PM     #16 (permalink)
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@mojoco You can create FTP accounts to give users access to your FTP and assign them permissions for the specific site you want them to work on. WP installs can be done using a one click installer if people need it done. You can also set up a passphrase so your developer can ask for changes to be made over the phone, i.e. if they need WordPress installed on a domain. Hope that helps somewhat?

@Caz Why no love for the Monster

@killaclown Thanks! When was the back order made when you beat us by hand registering? Must have been a while ago as our back order system has been extremely successful in recent times as you have experienced yourself!

@DomainManagement I certainly will! Glad he could help!
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Old 26-04-2012, 04:57:52 PM     #17 (permalink)

 
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Quote:
Originally Posted by Monster_Sam View Post
@mojoco You can create FTP accounts to give users access to your FTP and assign them permissions for the specific site you want them to work on. WP installs can be done using a one click installer if people need it done. You can also set up a passphrase so your developer can ask for changes to be made over the phone, i.e. if they need WordPress installed on a domain. Hope that helps somewhat?
Thanks, I am aware of that Sam. What I would like is that I can allow a user restricted access to set up hosting, assign ftp permissions, one click installers etc without being able to access my account info.
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Old 26-04-2012, 05:26:33 PM     #18 (permalink)
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Quote:
Originally Posted by mojoco View Post
Thanks, I am aware of that Sam. What I would like is that I can allow a user restricted access to set up hosting, assign ftp permissions, one click installers etc without being able to access my account info.
Oh I see mojoco. This is functionality that we will be looking to implement in the near future. Apologies it is currently not available on the platform but I hope you can use the other options I mentioned for the time being. Remember our support team are just a call away and are always happy to help with any required changes.
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Old 26-04-2012, 09:19:09 PM     #19 (permalink)
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Life's too short and so much good press for DM I don't want my two experiences in a now positive thread. So removed.

Last edited by Caz; 28-04-2012 at 12:02:48 PM.
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Old 27-04-2012, 11:38:01 AM     #20 (permalink)
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@caz - I'm so sorry to hear you have had a bad experience with us Caz. Reading the other comments on this thread hopefully improves your opinion of us! As a company, we will always refund you if we have charged you incorrectly through any fault of our own. I completely understand that the situations you mentioned were frustrating. If you wish to discuss the circumstances surrounding your individual case feel free to PM me and I will have a look at the history of the account. If we are at fault we will refund any payments. It is always the way we have operated.
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