Monster_Sam

Hi everyone at Acorn!

My name is Sam. I am the community manager here at Domainmonster.com.

I just wanted to sign up to be involved in this great community and help when I can. If anybody has any questions about Domainmonster then I'll be your "rep" so to speak.

Hopefully I can help a few people out along the way!

See you on the boards!

Thanks
Sam

Edwin

Welcome Sam! I've been recommending your service to domain buyers when they don't have an existing registrar relationship.

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Memorable Domains Ltd - 7,000 descriptive, generic .co.uk domains for sale
Please note: All sale prices over a week old are automatically invalid. No exceptions. Thanks!

Pred

welcome Sam
be great if you could look into possibly an 'acorn' member dropcatching rate as many are finding monsters new price a bit on the steep side
i used to backorder quite often but now that price it's very rare I will use monster

apart from that I think DM are a very good company
it';s rare that can be said about a UK registrar as most are borderline useless

mattyr45

Hello Sam

Domainmonster are my Favourite...

Although I haven't been able to register anything for the past couple of days using the redesigned website.

Matt

stellar73

Hi Sam,
I really like Domain Monster. Had quite a few catches from you and have to say the strike rate I get compares a lot better than with other catchers I've used.

Currently considering moving all my domains over from 123-reg who I've had ongoing bad experiences with.

Welcome to the forum anyway!

Monster_Sam

Well thanks for the warm welcome everyone!

@edwin - Thanks for recommending us Edwin!

@pred - Unfortunately I think it's unlikely that we would be able to provide this pred. With our back orders being no-win no-fee I think they already provide excellent value for money. We have a great success rate where .uk domain names are concerned. We don't try and auction the domain after snapping, you know exactly what you will pay for the catch up front, which I believe is part of the reason our back orders have been so popular. With the market becoming more competitive as time goes on we are trying to stay ahead all the time. Unfortunately this incurs extra costs as we develop our systems and provide even more catches for you guys! I hope that gives you some kind of explanation as to where the costs come from and makes you feel like you are still getting good value for money?

@mattyr45 - Matty are you using Firefox or Chrome? A few users have had to clear their browser cache before being able to register domains again. So try clearing your cache and starting the process again. This should fix the issue for you. If not please let me know and I will have a closer look!

@stellar73 - Thanks for the compliment! We do have an excellent catch rate. Hopefully this will only improve over time as we develop and refine our systems. Glad to hear that you have been successful. If you need any help with transfers etc. then just let me know!

And thanks to you all again for the warm welcome!

Sam

Pred

yep, fair enough Sam

like I say dm have a good rep on acorn
that's rare , so you must be doing things right

mat

Welcome! I have been using domainmonster for years. Great customer service.

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Mathew.co.uk - Follow me on Twitter here

Monster_Sam

@pred Thanks for understanding! I hope you'll continue to use the service anyway. I can tell you the snap rate is second to none. Especially for all the .co.uk fans here at Acorn Domains.

@mat Thanks for the welcome Mat! Have seen your input on our Twitter account recently! I am also in control of that. Great to see customers being our ambassadors. It's the best form of review we could wish for!

KingDomainNames

Hey Sam, welcome !
Enjoying the new site design, and also the great friendly/honest/useful tweets.
You have an ongoing customer here, for sure !

Steve

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