ND Payouts for October

Johnp · 10-11-2007, 10:41:06 PM

Hi

Just before everyone fires off an email to ED like I did, about the fact their paypal funds got debited a Paypal transaction charge - read the Blog at http://blog.namedrive.com

Cheers

JohnP

uglygit · 11-11-2007, 01:17:37 AM

Thanks John,

Cheeky paypal buggers, I hope they get indigestion.

mat · 11-11-2007, 05:46:44 PM

Will be fun dealing with paypal customer support, its atrocious

NameDriver · 12-11-2007, 01:24:14 PM

Hi guys,

Just an update on this. After spending an hour on the phone to PayPal this morning, they are looking into it, so hopefully it will be resolved some time today.

Have a good week.

Ed

NameDriver · 13-11-2007, 03:24:32 PM

Hi guys, we have been in touch with PayPal again and they have said that they are in the process of returning the money to the affected PayPal accounts, so it should hopefully be resolved within 24 to 48 hours.

Ed

Johnp · 14-11-2007, 10:11:41 PM

Ed

Had an email from Paypal apologising and confirming they will sort things out in the next 24 hours. Your hour long phone call was not fruitless after all - Thanks !

Excellent customer service.

JohnP

uglygit · 15-11-2007, 12:02:29 AM

I've had an email too from paypal too,

Thanks a lot Ed for your hard efforts.

ratboy · 15-11-2007, 08:59:28 AM

Do you have to email paypal to ask for a refund or is it automajically done for you?

NameDriver · 15-11-2007, 09:04:25 AM

Hi Ratboy,

It should be automatically done for you. They know who received the money via our transfer, so it should be no problem for them to see who needs their money back. I'm hoping it'll be done today.

Ed

ratboy · 15-11-2007, 09:32:35 AM

Cheers Ed.

10-11-2007, 10:41:06 PM	#1 (permalink)
Johnp Join Date: Jul 2006 Posts: 375 No Classified Ratings Domain Trader Rating: (100% / 10)	ND Payouts for October - PayPal Cockup Hi Just before everyone fires off an email to ED like I did, about the fact their paypal funds got debited a Paypal transaction charge - read the Blog at http://blog.namedrive.com Cheers JohnP

11-11-2007, 05:46:44 PM	#3 (permalink)
mat Join Date: Apr 2007 Location: Hampshire Posts: 3,328 No Classified Ratings Domain Trader Rating: (100% / 40)	Will be fun dealing with paypal customer support, its atrocious __________________ Mathew.co.uk - Follow me on Twitter here

12-11-2007, 01:24:14 PM	#4 (permalink)
NameDriver NameDrive Staff Join Date: Aug 2005 Posts: 729 No Classified Ratings Domain Trader Rating: (0% / 0)	Hi guys, Just an update on this. After spending an hour on the phone to PayPal this morning, they are looking into it, so hopefully it will be resolved some time today. Have a good week. Ed __________________ Email: Craig@namedrive.com

13-11-2007, 03:24:32 PM	#5 (permalink)
NameDriver NameDrive Staff Join Date: Aug 2005 Posts: 729 No Classified Ratings Domain Trader Rating: (0% / 0)	Hi guys, we have been in touch with PayPal again and they have said that they are in the process of returning the money to the affected PayPal accounts, so it should hopefully be resolved within 24 to 48 hours. Ed __________________ Email: Craig@namedrive.com

15-11-2007, 08:59:28 AM	#8 (permalink)
ratboy Join Date: Sep 2005 Posts: 2,205 No Classified Ratings Domain Trader Rating: (100% / 51)	Do you have to email paypal to ask for a refund or is it automajically done for you? __________________ I run Top Search Ltd

11-11-2007, 01:17:37 AM	#2 (permalink)
uglygit Join Date: Aug 2007 Location: Rochdale Posts: 483 No Classified Ratings Domain Trader Rating: (0% / 0)	Thanks John, Cheeky paypal buggers, I hope they get indigestion.

14-11-2007, 10:11:41 PM	#6 (permalink)
Johnp Join Date: Jul 2006 Posts: 375 No Classified Ratings Domain Trader Rating: (100% / 10)	Ed Had an email from Paypal apologising and confirming they will sort things out in the next 24 hours. Your hour long phone call was not fruitless after all - Thanks ! Excellent customer service. JohnP

15-11-2007, 12:02:29 AM	#7 (permalink)
uglygit Join Date: Aug 2007 Location: Rochdale Posts: 483 No Classified Ratings Domain Trader Rating: (0% / 0)	I've had an email too from paypal too, Thanks a lot Ed for your hard efforts.

15-11-2007, 09:04:25 AM	#9 (permalink)
NameDriver NameDrive Staff Join Date: Aug 2005 Posts: 729 No Classified Ratings Domain Trader Rating: (0% / 0)	Hi Ratboy, It should be automatically done for you. They know who received the money via our transfer, so it should be no problem for them to see who needs their money back. I'm hoping it'll be done today. Ed __________________ Email: Craig@namedrive.com

15-11-2007, 09:32:35 AM	#10 (permalink)
ratboy Join Date: Sep 2005 Posts: 2,205 No Classified Ratings Domain Trader Rating: (100% / 51)	Cheers Ed.

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