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Domain in unresponsive reseller account

Discussion in 'General Board' started by Carlos, Oct 28, 2016.

  1. Carlos Mexico

    Carlos Active Member

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    Hi everyone,

    I purchased a .uk domain last week, and I thought everything was fine as the seller changed contact whois with my info and gave me access to it through a reseller child account at easynic.
    From the control panel I can change DNS and update whois but I can't renew it or transfer, so I asked the seller to change the ISP tag for me to transfer it away and have complete control over the domain at another registrar, but the seller doesn't answer my emails anymore.

    The domain is under my name, it shows my contact info on the whois but within a reseller child account I think it really doesn't belong to me but to the reseller as I can't stop him from doing anything with the domain.

    Do you think theres any hope aside from the seller to respond again?
     
  2. Domain Forum

    Acorn Domains Elite Member

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  3. atlas Canada

    atlas Well-Known Member

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  4. Carlos Mexico

    Carlos Active Member

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    The email is not visible through nominet whois so I can't really tell for sure, but at least the visible part of the whois has my info exactly as in my control panel which has my email.
    I'm new to .uk domains so I don't know if there is a way to get the email adress from whois. :oops:
     
  5. atlas Canada

    atlas Well-Known Member

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  6. Carlos Mexico

    Carlos Active Member

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    I see that the domain is associated to my email.
    Atlas, thank you very much. :)