Selling a .co.uk domain name via Sedo

worlddom · 14-09-2006, 12:34:26 PM

I am one of those who has received poor customer service from sedo I'm afraid to say.

The full story can be viewed here.

Richie2310 · 29-07-2008, 12:00:55 AM

Hi,

Im now just totally frustrated with SEDO beyond belief

I purchased two .co.uk domains recently. The first one translationjobs.co.uk was settled (confirmed by sedo) on 4th June for $4500 the second for electronicsjobs.co.uk on the 3rd July (confirmed by Sedo) for $5000 - Neither has completed.

Frankly they are a total joke. I have sent now numerous emails to them without reply and no action is being taken to complete the process for either domain yet they have almost $10,000 of my money.

The first issue i have is that when you pay by paypal on higher amounts you find that paypal sit on the money - hence the cash leaves your account and sedo dont get it straight away. In my case it took paypal over two weeks in both cases before sedo confirmed they had the money.

Next because its a .co.uk domain you need the forms from the seller for Nominet to confirm release. You need to send them with your half signed with your chq for £12 to Nominet for the transfer of ownership. In my case i dont have either set of forms for either domain, despite an email on one of the domains saying sedo had them.

Thirdly you need the seller to change the tag (in my case to 123-reg) so that the domains can be sent to my control. In my case both domain tags have not been changed hence 123-reg cant complete the transfer.

Lastly, its impossible to get any reply out of sedo. You cant phone them, they dont respond to emails. If i dont get action shortly my next move will be to instruct solicitors to recover my money from them.

I have previosly purchased a .co.uk domain from them and i got the nominet forms and letter of sale from the seller by email very quickly to conclude so expected these next two transactions to be as effective - not so, big mistake!

If anyone from SEDO reads this please feel free to look into it, my SEDO username is RichTC.

Meanwhile, i cant imagine what the seller must be thinking. If i was selling a .co.uk domain and it took this long i would think the buyer wasnt interested and had pulled out!

Currently, i would think twice before using them on a .co.uk purchase

Richard

14-09-2006, 12:34:26 PM	#81 (permalink)
worlddom Member Join Date: Jun 2006 Posts: 46 No Classified Ratings Domain Trader Rating: (0% / 0)	I am one of those who has received poor customer service from sedo I'm afraid to say. The full story can be viewed here. Last edited by worlddom; 14-09-2006 at 12:38:33 PM.

29-07-2008, 12:00:55 AM	#82 (permalink)
Richie2310 Junior Member Join Date: Jul 2008 Posts: 1 No Classified Ratings Domain Trader Rating: (0% / 0)	SEDO a complete waste of time Hi, Im now just totally frustrated with SEDO beyond belief I purchased two .co.uk domains recently. The first one translationjobs.co.uk was settled (confirmed by sedo) on 4th June for $4500 the second for electronicsjobs.co.uk on the 3rd July (confirmed by Sedo) for $5000 - Neither has completed. Frankly they are a total joke. I have sent now numerous emails to them without reply and no action is being taken to complete the process for either domain yet they have almost $10,000 of my money. The first issue i have is that when you pay by paypal on higher amounts you find that paypal sit on the money - hence the cash leaves your account and sedo dont get it straight away. In my case it took paypal over two weeks in both cases before sedo confirmed they had the money. Next because its a .co.uk domain you need the forms from the seller for Nominet to confirm release. You need to send them with your half signed with your chq for £12 to Nominet for the transfer of ownership. In my case i dont have either set of forms for either domain, despite an email on one of the domains saying sedo had them. Thirdly you need the seller to change the tag (in my case to 123-reg) so that the domains can be sent to my control. In my case both domain tags have not been changed hence 123-reg cant complete the transfer. Lastly, its impossible to get any reply out of sedo. You cant phone them, they dont respond to emails. If i dont get action shortly my next move will be to instruct solicitors to recover my money from them. I have previosly purchased a .co.uk domain from them and i got the nominet forms and letter of sale from the seller by email very quickly to conclude so expected these next two transactions to be as effective - not so, big mistake! If anyone from SEDO reads this please feel free to look into it, my SEDO username is RichTC. Meanwhile, i cant imagine what the seller must be thinking. If i was selling a .co.uk domain and it took this long i would think the buyer wasnt interested and had pulled out! Currently, i would think twice before using them on a .co.uk purchase Richard

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