Contact at Sedo!!

sedo · 29-08-2005, 03:15:21 PM

Hello from Sedo!!

My name is David Thorpe and I would like to introduce myself as contact here at Sedo.

I generally work on the customer service side of Sedo and would be more than happy to answer any questions that you make have about our services and I will also be happy to offer advice about domain related issues.

I am especially looking to make contact with customers in Britain - I feel that it's an area where Sedo should be more proactive.

It would be really interested to find out what you think about Sedo - please be as honest as possible - it's only with your help and input that we can keep on improving our service.

Please feel free to contact me at david@sedo.com

I am looking forward to hearing from you!

SecNam · 29-08-2005, 04:06:11 PM

Hi David.

nice of you to join AC.

There maybe 1001 questions people would like to ask

but i have a few

A: the transfer process of selling a .co.uk domain is very frustrating. It takes between 4 - 6 weeks to transfer a .co.uk domain..Why???

B: why are .co.uk owners penalised �100+ for selling a .co.uk domain when other tld's are cheaper ??

Listing a Domain on Sedo Free!

.com/.net/.org/.info/.biz/.us/.name/.li/.be/.dk/.de/.at/.ch/.tv/.ws/.mx 10% of the sales price [ minimum 50� / 50� / 50$� ]

.co.uk/.fr/.cc/.ca/.se/.pl 10% of the sales price [ minimum 100� / 100� / 100$ ]

other domains 10% of the sales price [ minimum 150� / 150� / 150$ ]

Im sure other members can add more questions...

laskos

rob · 29-08-2005, 05:00:16 PM

I would agree that my main gripe with sedo is the loony maths that equates �100 to �100 and $100

�100 = �68
$100 = �55

Does this dodgy exchange rate stretch as far as payouts? Can I invoice sedo in � for sales/earnings in � ?

SecNam · 29-08-2005, 05:02:19 PM

ahha good point...

bb99 · 29-08-2005, 05:26:34 PM

Hi David

I echo the comments above. Also, you may wish to consider the following service improvements:

a) In addition to being able to see a domain's traffic by day, it would be useful to see how much of that traffic was type-in and how much was referred from elsewhere. Where it's referred, it would be good to see where from.

b) It would be good to be able to add a custom phrase to each parked domain's holding page for display at either the top or bottom.

Do you have any thoughts on the above?

Cheers

danny · 29-08-2005, 05:37:29 PM

I quite agree, the UK is once again being ripped of by its european partners!!

After my little moan, I would also like to add that it may be nice to see these additional improvements made:

1) Better revenue for parked domains; some other parking companies pay far better.

2) Addition of an expiry notice 1 day in advance of a buyers offer expiring so that sellers don't lose a buyer.

3) Immediate processing of comments made with offer to the third party; buyers tend not to wait for the current 1 day turnaround time i takes.

Regards

rob · 29-08-2005, 06:01:13 PM

Another idea... a ebay style feedback system, as I have had a fair few 'sales' where the buyer did not actually pay.

These people ought to have a negative feedback, likewise those who list domains they do not own - which is a fair few on sedo

charlie · 29-08-2005, 09:18:10 PM

ah you can tell he works for sedo
delayed response

danny · 29-08-2005, 11:01:24 PM

Haha yeah your quite right Charlie, nice one

charlie · 30-08-2005, 01:28:02 PM

Quote:

Originally Posted by charlie

ah you can tell he works for sedo
delayed response

was joking - i have found sedo the easiest and most helpful of all the parking schemes so far and have had no problem except the length of time taken to tranfer, oh and that �100 charge to send us more paper work - that �100 dont even cover the stamp (postage)! i really cant see the justification for this?

29-08-2005, 03:15:21 PM	#1 (permalink)
sedo Sedo Staff Join Date: Aug 2005 Location: High Holborn, London, UK Posts: 1,065 No Classified Ratings Domain Trader Rating: (100% / 1)	Contact at Sedo!! Hello from Sedo!! My name is David Thorpe and I would like to introduce myself as contact here at Sedo. I generally work on the customer service side of Sedo and would be more than happy to answer any questions that you make have about our services and I will also be happy to offer advice about domain related issues. I am especially looking to make contact with customers in Britain - I feel that it's an area where Sedo should be more proactive. It would be really interested to find out what you think about Sedo - please be as honest as possible - it's only with your help and input that we can keep on improving our service. Please feel free to contact me at david@sedo.com I am looking forward to hearing from you!

29-08-2005, 04:06:11 PM	#2 (permalink)
SecNam Busy At The Moment Join Date: Jul 2004 Posts: 4,558 Classified Rating: 100% (1) Domain Trader Rating: (100% / 47)	. Hi David. nice of you to join AC. There maybe 1001 questions people would like to ask but i have a few A: the transfer process of selling a .co.uk domain is very frustrating. It takes between 4 - 6 weeks to transfer a .co.uk domain..Why??? B: why are .co.uk owners penalised �100+ for selling a .co.uk domain when other tld's are cheaper ?? Listing a Domain on Sedo Free! .com/.net/.org/.info/.biz/.us/.name/.li/.be/.dk/.de/.at/.ch/.tv/.ws/.mx 10% of the sales price [ minimum 50� / 50� / 50$� ] .co.uk/.fr/.cc/.ca/.se/.pl 10% of the sales price [ minimum 100� / 100� / 100$ ] other domains 10% of the sales price [ minimum 150� / 150� / 150$ ] Im sure other members can add more questions... laskos Last edited by SecNam; 29-08-2005 at 04:21:24 PM.

29-08-2005, 05:02:19 PM	#4 (permalink)
SecNam Busy At The Moment Join Date: Jul 2004 Posts: 4,558 Classified Rating: 100% (1) Domain Trader Rating: (100% / 47)	. ahha good point...

29-08-2005, 09:18:10 PM	#8 (permalink)
charlie Join Date: Jul 2004 Location: No fixed abode Posts: 2,614 No Classified Ratings Domain Trader Rating: (100% / 44)	ah you can tell he works for sedo delayed response __________________ domains for sale: Cowrie.co.uk SEDO sites:iroses ichocolate sportsunderwear personallingerie Italy Hotels magazinediscounts

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29-08-2005, 05:00:16 PM	#3 (permalink)
rob Founding Member Join Date: Jan 2005 Posts: 6,060 No Classified Ratings Domain Trader Rating: (100% / 37)	I would agree that my main gripe with sedo is the loony maths that equates �100 to �100 and $100 �100 = �68 $100 = �55 Does this dodgy exchange rate stretch as far as payouts? Can I invoice sedo in � for sales/earnings in � ?

29-08-2005, 05:26:34 PM	#5 (permalink)
bb99 Join Date: Mar 2005 Posts: 1,582 No Classified Ratings Domain Trader Rating: (100% / 4)	Hi David I echo the comments above. Also, you may wish to consider the following service improvements: a) In addition to being able to see a domain's traffic by day, it would be useful to see how much of that traffic was type-in and how much was referred from elsewhere. Where it's referred, it would be good to see where from. b) It would be good to be able to add a custom phrase to each parked domain's holding page for display at either the top or bottom. Do you have any thoughts on the above? Cheers

29-08-2005, 05:37:29 PM	#6 (permalink)
danny Join Date: Aug 2004 Location: London Posts: 141 No Classified Ratings Domain Trader Rating: (100% / 4)	I quite agree, the UK is once again being ripped of by its european partners!! After my little moan, I would also like to add that it may be nice to see these additional improvements made: 1) Better revenue for parked domains; some other parking companies pay far better. 2) Addition of an expiry notice 1 day in advance of a buyers offer expiring so that sellers don't lose a buyer. 3) Immediate processing of comments made with offer to the third party; buyers tend not to wait for the current 1 day turnaround time i takes. Regards

29-08-2005, 06:01:13 PM	#7 (permalink)
rob Founding Member Join Date: Jan 2005 Posts: 6,060 No Classified Ratings Domain Trader Rating: (100% / 37)	Another idea... a ebay style feedback system, as I have had a fair few 'sales' where the buyer did not actually pay. These people ought to have a negative feedback, likewise those who list domains they do not own - which is a fair few on sedo

29-08-2005, 11:01:24 PM	#9 (permalink)
danny Join Date: Aug 2004 Location: London Posts: 141 No Classified Ratings Domain Trader Rating: (100% / 4)	Haha yeah your quite right Charlie, nice one