damion

Hi Shaun,

When i receive a message from Sedo that payment has been received for a .co.uk domain on the 16th of Juli and send in the necessary documents from my end i find it odd that my transfer agent is unable to make a direct call to the buyer to wrap things up.

Today a reminder email has been send (to speed things up) as my transfer agent told me and when i mentioned if it would not be possible to give the buyer a direct call i was told that after a reminder has been send the buyer is allowed to have 7 days to respond.

So from now i have to wait 7 days if the buyer doesn't return the forms before a new contact will be established to complete this transfer and get things into gear.

I really can't understand this Sedo policy, i understand transfer agents have protocols to follow but this type of protocol is just silly in my opinion.
On top of that the buyer is a partner of Sedo.com so this is even more mind boggling.

As a seller i feel compelled to make the transfer as smoothly and quick as possible to conclude everything in a appropriate manor.
And i do everything i can to act accordingly to accomplish this.

We are now at August 2nd and nothing is being done to actually get things done because of such a silly protocol in place, the need to wait for 7 days before a transfer agent is allowed to place a call.

In my situation when you look at the dates involved i find this very disappointing.

Common guys (Sedo) allow your transfer agents to make a call to buyers or sellers.
A call should have been made now but now it's being delayed even more!

From a business point of view i couldn't live with that, to keep buyers or sellers waiting so long, that counts for buyers and sellers that causes delays in not filling the forms needed but also for Sedo not acting up more appropriately to speed things up.

A little less email and a little more personal contact

That would solve a lot of unnecessary delays that are and have been occurring with .co.uk domains.

Thanks for adding my 2 cents!

Edwin

sedo

Hi Edwin,

Can you PM me the name of the domain please?

We normally give the buyer seven days to respond, but if you asked specifically for your transfer agent to give them a call, he or she should have done it. I will bring this up with whoever the agent was (although I'll look stupid if it's actually my transfer now, won't I?)

Best regards,

Shaun

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http://www.sedo.co.uk joanna.birch@sedo.com

damion

PM send Shaun

Thanks!

rob

Further to this an update:


SteveIrwin.co.uk
- transfer concluded sucessfully.

Shopping.org.uk (paid 2nd May)
- No forms , no nothing. May, June and now July passing with Sedo holding the cash and the seller 'having problems with forms'.

Just now I have had this outlook notification:

To: someoneatsedo
Cc: domainowner
Subject: RE: Payment for shopping.org.uk Received
Sent: 30/05/2007 14:54

was read on 07/08/2007 19:43.

wow

Jeewhizz

I would imagine that after a certain time period, the contract held with sedo would expire. I for one would not be interested in waiting several months

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rob

True - I do intend to follow this up, mainly as I mentioned I did not have much faith in the Sedo processes any more and had a couple of emails regarding it. I said in that article I was buying Shopping.org.uk - 'if the transaction goes through'.

Sedo do not seem to be that bothered about this user - they are aware that he is making excuses to not move the name over and complete the sale, yet leave other names he owns on the Sedo parking system.

I did notify Sedo a couple of weeks ago Also after a quick nose around there are a few other names that seem to be mashing up Sedo pages eg. http://www.blind-d8.de/ http://www.topaktuell.net/ etc - is that against your terms of service?

Which going by todays wonderful notification means they may act some point in October...

sedo

Hi Rob,

This is one of the cases which seems to come up with .uk domains more than any other tld. Your Sedo transfer agent has been working really hard in every possible way to get the seller to send the forms to us or to you, to no avail. You are perfectly right in being annoyed with this, but please be aware this is not Sedo's system of transferring .uk domains, but Nominet's. I will speak again to your transfer agent about this - you would of course be well within your rights to cancel this transfer and get your money back.

Interestingly, I personally finished a .uk transfer a couple of weeks ago that started in November of last year. Out of the blue, the buyer sent the forms on about the twentieth reminder. Weird as this seems, these things do happen, which is why we never cancel an open transfer such as this without the permission of the 'innocent party'.

Rob (or anyone else), feel free to give me a call about this if you want to discuss it.

Regards,

Shaun

shaun.wilkinson@sedo.com

__________________
http://www.sedo.co.uk joanna.birch@sedo.com