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Old 18-06-2007, 07:02:46 PM     #1 (permalink)
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Sedo . selling a UK problem - Sedo clueless

I am trying to finish a sale for a .uk domain via Sedo;

aparrently the buyer has paid and all I need to do is transfer the domain

1. I don't know the TAG to transfer to.
2. I don't know where to send the transfer forms
3. marian.desouza@sedo.com doesn't seem to know either and no longer replies to any emails relating to the transaction

Anyone from Sedo able to assist

I've read the sticky post about this, but surely Sedo should have a better clue as to what is happening.

I will provide the domain name to a Sedo contact if requested
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Old 18-06-2007, 10:34:28 PM     #2 (permalink)
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I usually get the basic info in the email saying they have paid.
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Old 19-06-2007, 07:01:55 AM     #3 (permalink)
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Not wishing to totally hijack the thread - but I have two outstanding purchases:

Shopping.org.uk (paid 2nd May)
SteveIrwin.co.uk (paid 28th May)

Both lacking updates / forms / transfer progress.

Sods law as I was recently asked about domaining and mentioned how Sedo have the knack of losing sales and I was not 100% convinced the Shopping.org.uk transfer would go through.

I am quite willing to chase these up away from Sedo - I am guessing they would be happy to cover costs incurred?!

Any else waiting on any Sedo transactions?
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Old 19-06-2007, 07:31:34 AM     #4 (permalink)
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Hi everyone,
Thanks for letting me know - you'll hear from your transfer agent(s) today.
Best wishes,
Nora
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Old 19-06-2007, 07:57:59 AM     #5 (permalink)
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Hello Richard,

Could you please send a mail to the e-mail address below and tell me which domain it is please?

I apologise to all of you experiencing delays with .uk transfers, and promise you that your transfer agents are doing everything they can to complete the transfers as quickly as possible.

The problem we (and our customers) face with these transfers is that we are reliant on both parties carrying out their obligations swiftly. For example, if one of you pays for a .uk domain, the seller has to fill in his or her sections of the Nominet forms and send them to you. We do everything we can to push the seller along, but we cannot do it for him. Please contact me if you would like to discuss this or have more information.

Thanks,

Shaun

shaun.wilkinson@sedo.com

Last edited by sedo; 19-06-2007 at 08:22:53 AM.
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Old 20-06-2007, 08:53:30 AM     #6 (permalink)

 
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The terms "10% and "justify" spring to mind.
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Old 23-06-2007, 10:07:14 AM     #7 (permalink)
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Hi Everyone,

While we're on the subject (and at the risk of sounding like I'm ranting), I know a lot of you buy or sell domains through your companies. If you do that, please make sure there is someone who can take care of the process if you have to go away on business or on holiday. It happens a lot that people enter into a transaction with us and then, after a month, tell us that they haven't completed the forms because they were away for the whole time. This is obviously unfair to the other party involved in the transaction.

I hope your all enjoying your weekend, with better weather than we're having here in Germany!

Shaun

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Old 24-07-2007, 05:08:06 AM     #8 (permalink)
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Originally Posted by rob View Post
Not wishing to totally hijack the thread - but I have two outstanding purchases:

Shopping.org.uk (paid 2nd May)
SteveIrwin.co.uk (paid 28th May)

Both lacking updates / forms / transfer progress.

Sods law as I was recently asked about domaining and mentioned how Sedo have the knack of losing sales and I was not 100% convinced the Shopping.org.uk transfer would go through.

I am quite willing to chase these up away from Sedo - I am guessing they would be happy to cover costs incurred?!

Any else waiting on any Sedo transactions?
Just an update on the two:

Shopping.org.uk (paid 2nd May)
- No forms , no nothing. May, June and now July passing with Sedo holding the cash and the seller 'having problems with forms'.

SteveIrwin.co.uk (paid 28th May)
Transfer made, however TAG changed not actioned as requested. Transaction set as 'concluded' in sedo control panel.



Obviously not entirely Sedos fault, however I am guessing if the cash is not released a TAG change would happen quicker.

Likewise if there was a reputation feedback I would be able to publically warn people about buying from the owner of Shopping.org.uk .

Here is hoping I am not posting in a further three months time...

Cheers,
Rob.
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Old 24-07-2007, 08:19:09 AM     #9 (permalink)

 
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The new Nominet transfer form asks the new registrant which tag they require - so assuming they've been able to get that far it should improve that final piece of the jigsaw.
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Old 24-07-2007, 09:07:25 AM     #10 (permalink)
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Originally Posted by Nigel View Post
The new Nominet transfer form asks the new registrant which tag they require - so assuming they've been able to get that far it should improve that final piece of the jigsaw.
The first domain was on the old style transfer forms, as for the second, I am not sure what is going on with that.

As you say, going forward it ought to speed things up in some cases yet slow it in others.
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