Sedo charge back question

Takwa · 22-12-2008, 12:20:10 PM

Just wondering how safe is it to deal on Sedo, couple of months back I had a deal cancelled because of a buyer charge back on his payment, I was thinking what if the domain was transferred and he did a charge back, would I lose the domain and the money?

sedo · 22-12-2008, 01:42:38 PM

Hi Takwa,

Although chargebacks by buyers do occasionally occur (not all of them deliberate), they are immediately flagged by our Accounts department and the transfer is put on hold.

I can honestly say I've never seen it happen that a buyer has managed to charge back and get hold of the domain as well, but if it were to happen, we would never let a seller be out of pocket. If we couldn't get the domain back, you would still get your money.

As I say though, luckily that scenario has never happened as far as I'm aware.

Regards,

Shaun

shaun.wilkinson@sedo.com

Takwa · 22-12-2008, 03:11:17 PM

Thanks for the assurance Shaun, btw when's Sedo Christmas/New Year opening time, as I have a few offers in progress.

Merry Christmas!

22-12-2008, 12:20:10 PM	#1 (permalink)
Takwa Join Date: Jul 2007 Posts: 1,088 No Classified Ratings Domain Trader Rating: (100% / 36)	Sedo charge back question Just wondering how safe is it to deal on Sedo, couple of months back I had a deal cancelled because of a buyer charge back on his payment, I was thinking what if the domain was transferred and he did a charge back, would I lose the domain and the money? __________________ Domain Blog : CitiBikes : CCTV : Organic Produce : Wine Review : World-Wines : HR consultant : Squash Equipment : Flowersale : Digital Camera : Unique Gems : Christmas Swarovski Sale

22-12-2008, 01:42:38 PM	#2 (permalink)
sedo Sedo Staff Join Date: Aug 2005 Location: High Holborn, London, UK Posts: 1,060 No Classified Ratings Domain Trader Rating: (100% / 1)	Hi Takwa, Although chargebacks by buyers do occasionally occur (not all of them deliberate), they are immediately flagged by our Accounts department and the transfer is put on hold. I can honestly say I've never seen it happen that a buyer has managed to charge back and get hold of the domain as well, but if it were to happen, we would never let a seller be out of pocket. If we couldn't get the domain back, you would still get your money. As I say though, luckily that scenario has never happened as far as I'm aware. Regards, Shaun shaun.wilkinson@sedo.com __________________ http://www.sedo.co.uk joanna.birch@sedo.com

22-12-2008, 03:11:17 PM	#3 (permalink)
Takwa Join Date: Jul 2007 Posts: 1,088 No Classified Ratings Domain Trader Rating: (100% / 36)	Thanks for the assurance Shaun, btw when's Sedo Christmas/New Year opening time, as I have a few offers in progress. Merry Christmas! __________________ Domain Blog : CitiBikes : CCTV : Organic Produce : Wine Review : World-Wines : HR consultant : Squash Equipment : Flowersale : Digital Camera : Unique Gems : Christmas Swarovski Sale

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