Sedo

redbird · 23-12-2009, 10:25:54 AM

I sold a domain via Sedo on 18th December and payment was made within minutes on the same day (by a member on here as it happens), yet despite myself and they buyer adding comments in the transfer overview no one has got back to either of us.

My last comment "....Hello, is there anybody there???????....." was on the 21st December and there has been no reply yet to that and no confirmation of them having received the payment let alone sending it to me.

I need the money as I really need to at least think about starting my christmas shopping soon as I don't want to leave until the last minute like I usually do.

Anyone know if there is anyone around at Sedo that could help me out of this predicament?

Dave

Nigel · 28-12-2009, 02:20:56 PM

We're also not getting any response. DNJournal.com were also left in the lurch and had to publish an abbreviated sales report without any any sedo input. They say:

Christmas is just two days away and many offices have already shut down or at least let key staffers head home early. That was the case at Sedo this week. With our normal contact person on holiday, we did not receive their usual sales data report and were unable to reach any of our many other contacts there to track it down.

scooter · 28-12-2009, 08:18:16 PM

Quote:

Originally Posted by redbird

I need the money as I really need to at least think about starting my christmas shopping soon as I don't want to leave until the last minute like I usually do.

heheh, you wrote that on the 23rd!

At the least you think they would set up an autoreply to let people know when they are back.

Quote:

Originally Posted by Nigel

Christmas is just two days away and many offices have already shut down or at least let key staffers head home early. That was the case at Sedo this week. With our normal contact person on holiday, we did not receive their usual sales data report and were unable to reach any of our many other contacts there to track it down.

Stange, considering domains/domaining is their bread and butter. You would think they would have had the foresight to send it a couple of days earlier!

.

sedo · 30-12-2009, 12:26:57 PM

Hi Redbird.

Please let me know the domain and I will chase up.

Kind regards

Joanna

redbird · 30-12-2009, 02:04:48 PM

Quote:

Originally Posted by sedo

Hi Redbird.

Please let me know the domain and I will chase up.

Kind regards

Joanna

Joanna

Much appreciated, looks like it is all sorted now with your help.

Thanks

Dave

Nigel · 04-01-2010, 04:39:20 PM

Is there anyone yet back at Sedo's transfer centre? I've been emailing them on an outstanding transfer since 22 December without the courtesy of a reply. Very poor service and makes you wonder what you're paying them 10% for

sedo · 04-01-2010, 04:43:21 PM

Hi Nigel

Different domains are assigned to different transfer agents.

Your agent may not be back from holidays.

Please could you let me know the domain and I will get someone in the transfer department to respond to you.

Kind regards

Joanna.

Please email me directly at joanna.birch@sedo.com

redbird · 04-01-2010, 05:12:27 PM

As I originally started this, my update is that I have today received my payment so I'm happy.

Thanks Joanna

Dave

Nigel · 04-01-2010, 05:12:47 PM

Email sent - thanks for your response

Kind regards,

Nigel

Nigel · 04-01-2010, 05:27:11 PM

Hi Joanna

Just got an autoresponse reply stating that you are out of the office until 30 Dec. Are you able to view my email?

Thanks

Nigel

23-12-2009, 10:25:54 AM	#1 (permalink)
redbird Join Date: Sep 2005 Location: Worcester Posts: 898 No Classified Ratings Domain Trader Rating: (100% / 35)	Sedo - Anyone there still working? I sold a domain via Sedo on 18th December and payment was made within minutes on the same day (by a member on here as it happens), yet despite myself and they buyer adding comments in the transfer overview no one has got back to either of us. My last comment "....Hello, is there anybody there???????....." was on the 21st December and there has been no reply yet to that and no confirmation of them having received the payment let alone sending it to me. I need the money as I really need to at least think about starting my christmas shopping soon as I don't want to leave until the last minute like I usually do. Anyone know if there is anyone around at Sedo that could help me out of this predicament? Dave __________________ cdscheap.co.uk (CD price comparison) ~LBE.co.uk ~ meaning of names

30-12-2009, 12:26:57 PM	#4 (permalink)
sedo Sedo Staff Join Date: Aug 2005 Location: High Holborn, London, UK Posts: 1,060 No Classified Ratings Domain Trader Rating: (100% / 1)	Hi Redbird. Please let me know the domain and I will chase up. Kind regards Joanna __________________ http://www.sedo.co.uk joanna.birch@sedo.com

04-01-2010, 04:43:21 PM	#7 (permalink)
sedo Sedo Staff Join Date: Aug 2005 Location: High Holborn, London, UK Posts: 1,060 No Classified Ratings Domain Trader Rating: (100% / 1)	Hi Nigel Different domains are assigned to different transfer agents. Your agent may not be back from holidays. Please could you let me know the domain and I will get someone in the transfer department to respond to you. Kind regards Joanna. Please email me directly at joanna.birch@sedo.com __________________ http://www.sedo.co.uk joanna.birch@sedo.com

04-01-2010, 05:12:27 PM	#8 (permalink)
redbird Join Date: Sep 2005 Location: Worcester Posts: 898 No Classified Ratings Domain Trader Rating: (100% / 35)	As I originally started this, my update is that I have today received my payment so I'm happy. Thanks Joanna Dave __________________ cdscheap.co.uk (CD price comparison) ~LBE.co.uk ~ meaning of names

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28-12-2009, 02:20:56 PM	#2 (permalink)
Nigel Join Date: May 2005 Posts: 823 No Classified Ratings Domain Trader Rating: (100% / 30)	We're also not getting any response. DNJournal.com were also left in the lurch and had to publish an abbreviated sales report without any any sedo input. They say: Christmas is just two days away and many offices have already shut down or at least let key staffers head home early. That was the case at Sedo this week. With our normal contact person on holiday, we did not receive their usual sales data report and were unable to reach any of our many other contacts there to track it down.

04-01-2010, 04:39:20 PM	#6 (permalink)
Nigel Join Date: May 2005 Posts: 823 No Classified Ratings Domain Trader Rating: (100% / 30)	Is there anyone yet back at Sedo's transfer centre? I've been emailing them on an outstanding transfer since 22 December without the courtesy of a reply. Very poor service and makes you wonder what you're paying them 10% for

04-01-2010, 05:12:47 PM	#9 (permalink)
Nigel Join Date: May 2005 Posts: 823 No Classified Ratings Domain Trader Rating: (100% / 30)	Email sent - thanks for your response Kind regards, Nigel

04-01-2010, 05:27:11 PM	#10 (permalink)
Nigel Join Date: May 2005 Posts: 823 No Classified Ratings Domain Trader Rating: (100% / 30)	Hi Joanna Just got an autoresponse reply stating that you are out of the office until 30 Dec. Are you able to view my email? Thanks Nigel

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