Sedo Improvements

sedo · 17-02-2010, 03:38:39 PM

Hello,

Sedo�s product development team has recently unveiled the newest client driven updates to Sedo.com. Since we first introduced the updated Sedo website, we�ve been receiving and reviewing client feedback. Your suggestions, comments and even your complaints have played a crucial role in the continued development of our website and products. Armed with your feedback, we are confident that all upcoming improvements will further optimize and streamline your user experience as you navigate Sedo�s services.

Introducing the newest updates to Sedo.com:

Client Login

o You can now log into your Sedo account directly from any page on Sedo.com. The updated login box expands to allow you to quickly sign into your account.

Action Notifications

o Once you log into your Sedo account you�ll receive an overview of open items that require your attention. These action notifications make it simple and quicker for you to keep track of your account and any outstanding actions you need to complete.

Auction Bid Control

o It is easier than ever for you to adjust your auction bid amount. You can now increase your bids with the click of a button through the buyer control panel and automatically set yourself as the highest bidder.

The overall changes to Sedo.com were implemented to diversify our growing community of domain buyers and sellers. From domain professionals to business owners, our goal is to make Sedo as user-friendly as possible for all of our members as they conduct business through our marketplace.

If you have any further feedback or comments regarding these updates or the entire Sedo website, please contact us through support.sedo.com.

We appreciate your continued support of our services and we look forward to your responses!

bensd · 17-02-2010, 05:27:35 PM

Quote:

Originally Posted by sedo

Client Login

o You can now log into your Sedo account directly from any page on Sedo.com. The updated login box expands to allow you to quickly sign into your account.

Wasn't that a feature of the old website? Should it really be classed under "improvements" or just bad planning/research?

Systreg · 17-02-2010, 05:46:38 PM

Quote:

Originally Posted by sedo

Client Login

o You can now log into your Sedo account directly from any page on Sedo.com. The updated login box expands to allow you to quickly sign into your account.

Before, I used to hit ctrl + enter and my saved password would auto log me in to Sedo, but with this new improvement, even though my password is still saved, I now have to type my username and password in to the box each time I want to login, I'm using Opera browser.

khalid · 17-02-2010, 09:11:15 PM

I wish Sedo would fucking listen to people on this board instead of posting useless bullshit like "we've made improvements and would appreciated you feedback".

How about you begin actually putting our feedback into action?

We don't like not having the .co.uk extension in the search facility
We don't like allowing private bids to be turned into auctions
We don't like having to chase you when a domain transfer or payment is taking AGES
We don't like when we do e-mail you that you don't reply
We don't like you NOT LISTENING!

Give my reply to the Sedo bosses so they can put it in their pipes and smoke it.

Rant over.

GreyWing · 17-02-2010, 09:31:02 PM

Quote:

Originally Posted by khalid

We don't like not having the .co.uk extension in the search facility
We don't like allowing private bids to be turned into auctions
We don't like having to chase you when a domain transfer or payment is taking AGES
We don't like when we do e-mail you that you don't reply
We don't like you NOT LISTENING!

So just get to the point, do you like Sedo or what?

bens · 17-02-2010, 09:55:19 PM

Khalid's right - Why don't you listen to your customers?

While you've been improving your 'Client Login' i've been waiting 5 days for a response from a transfer agent!

sedo · 18-02-2010, 10:17:41 AM

Hi Khalid

All feedback is sent to management.

We are listening, there are many opinions to listen to and we have to make the best choices according to the resources available and current projects.

Bens - please will you email me the details and I will find out what the delay is.

Systreg - please could you email me directly the exact details of the problem and I will submit a bug report.

Kind regards

Joanna

khalid · 18-02-2010, 10:35:24 AM

Quote:

Originally Posted by sedo

We are listening, there are many opinions to listen to and we have to make the best choices according to the resources available and current projects.

Actions speak louder than words Joanna. If we give an opinion and you don't action it without reason then the next time you ask we're going to get pissed off.

If you have a valid reason for not actioning it then tell us! Perhaps then we wouldn't get as annoyed.

I have to admit, the only reason I use Sedo is because you have the greatest market share, but I fear that'll change in coming years if you don't listen.

foz · 18-02-2010, 10:50:40 AM

Being German you would think they would be an efficient and well run company.

However, from what I've experienced its a paradox.

FutureDomain · 19-02-2010, 01:49:33 PM

Just a little secondary feedback on the login change, its very annoying, like others having to keep filling in gets to be a bit of a pain.

17-02-2010, 03:38:39 PM	#1 (permalink)
sedo Sedo Staff Join Date: Aug 2005 Location: High Holborn, London, UK Posts: 1,055 No Classified Ratings Domain Trader Rating: (100% / 1)	Sedo Improvements Hello, Sedo�s product development team has recently unveiled the newest client driven updates to Sedo.com. Since we first introduced the updated Sedo website, we�ve been receiving and reviewing client feedback. Your suggestions, comments and even your complaints have played a crucial role in the continued development of our website and products. Armed with your feedback, we are confident that all upcoming improvements will further optimize and streamline your user experience as you navigate Sedo�s services. Introducing the newest updates to Sedo.com: Client Login o You can now log into your Sedo account directly from any page on Sedo.com. The updated login box expands to allow you to quickly sign into your account. Action Notifications o Once you log into your Sedo account you�ll receive an overview of open items that require your attention. These action notifications make it simple and quicker for you to keep track of your account and any outstanding actions you need to complete. Auction Bid Control o It is easier than ever for you to adjust your auction bid amount. You can now increase your bids with the click of a button through the buyer control panel and automatically set yourself as the highest bidder. The overall changes to Sedo.com were implemented to diversify our growing community of domain buyers and sellers. From domain professionals to business owners, our goal is to make Sedo as user-friendly as possible for all of our members as they conduct business through our marketplace. If you have any further feedback or comments regarding these updates or the entire Sedo website, please contact us through support.sedo.com. We appreciate your continued support of our services and we look forward to your responses! __________________ http://www.sedo.co.uk joanna.birch@sedo.com

17-02-2010, 09:11:15 PM	#4 (permalink)
khalid Join Date: Aug 2008 Location: Edinburgh Posts: 667 No Classified Ratings Domain Trader Rating: (100% / 11)	I wish Sedo would fucking listen to people on this board instead of posting useless bullshit like "we've made improvements and would appreciated you feedback". How about you begin actually putting our feedback into action? We don't like not having the .co.uk extension in the search facility We don't like allowing private bids to be turned into auctions We don't like having to chase you when a domain transfer or payment is taking AGES We don't like when we do e-mail you that you don't reply We don't like you NOT LISTENING! Give my reply to the Sedo bosses so they can put it in their pipes and smoke it. Rant over. __________________ Khalid \| UK Airport Transfers \| Edinburgh Taxi \| Glasgow Taxi \| Aberdeen Taxi \| Double Glazing

18-02-2010, 10:17:41 AM	#7 (permalink)
sedo Sedo Staff Join Date: Aug 2005 Location: High Holborn, London, UK Posts: 1,055 No Classified Ratings Domain Trader Rating: (100% / 1)	Hi Khalid All feedback is sent to management. We are listening, there are many opinions to listen to and we have to make the best choices according to the resources available and current projects. Bens - please will you email me the details and I will find out what the delay is. Systreg - please could you email me directly the exact details of the problem and I will submit a bug report. Kind regards Joanna __________________ http://www.sedo.co.uk joanna.birch@sedo.com

19-02-2010, 01:49:33 PM	#10 (permalink)
FutureDomain Join Date: Oct 2007 Location: Solihull Posts: 470 No Classified Ratings Domain Trader Rating: (100% / 2)	sedo login Just a little secondary feedback on the login change, its very annoying, like others having to keep filling in gets to be a bit of a pain. __________________ Kensington Palace Dot Developments Stonehenge Tours Kids Tablet

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17-02-2010, 09:55:19 PM	#6 (permalink)
bens Join Date: Nov 2008 Posts: 314 No Classified Ratings Domain Trader Rating: (100% / 19)	Khalid's right - Why don't you listen to your customers? While you've been improving your 'Client Login' i've been waiting 5 days for a response from a transfer agent!

18-02-2010, 10:50:40 AM	#9 (permalink)
foz Join Date: Oct 2006 Location: NZ Posts: 1,450 No Classified Ratings Domain Trader Rating: (100% / 20)	Being German you would think they would be an efficient and well run company. However, from what I've experienced its a paradox.

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