Disputing Sedo auction on their performance failure - a cautionary tale ...

retired_member12 · 10-03-2010, 03:47:37 PM

Quote:

Originally Posted by Mark One

...best to avoid weekends for the time being I suspect...

4mins 24 secs in explains that:

http://www.youtube.com/watch?v=NieQjHHGdb0

Mark One · 10-03-2010, 04:05:17 PM

ROFL - classic.

LastPost · 11-03-2010, 11:39:30 PM

Sedo customer service can be annoyingly slow. The problem is there is nobody doing what Sedo do particularly well so there is limited opportunity to switch. I don't see why they can't respond to customer support requests on a timely basis seeing as there is so much easy money to be made.

Sedo could argue though that the OP is being opportunistic by asking for waived fees and free promotion of other domains. After all, it's in Sedo's interests for auctions to bid the price of a domain up because they get a higher fee. I doubt that not responding to a buyer's query affects the outcome of a domain auction. What has a potential buyer got to ask about that might prevent them bidding? Ultimately, if you send a domain to auction, you are accepting that price or better.

diablo · 14-03-2010, 07:10:11 PM

Quote:

Originally Posted by LastPost

I doubt that not responding to a buyer's query affects the outcome of a domain auction. What has a potential buyer got to ask about that might prevent them bidding?

Is that a serious point or are you being ironic?

If not responding to a buyer's question leads to them not bidding, it can have a HUGE impact on the final auction price.

LastPost · 14-03-2010, 07:26:38 PM

When a domain is at auction what kind of questions do buyers ask that might prevent them bidding if they don't get a response?

Skinner · 14-03-2010, 08:08:50 PM

If I need to ask a question before bidding, like for example, I was going to bid on an LLL in the last great domains, and they happened to be the name of a popular honda, so my first question would be "Is there any history of DRS or Legal Problems, emails of any type ?", if this isn't answered, I aint touching it.

diablo · 15-03-2010, 10:32:37 PM

Quote:

Originally Posted by LastPost

When a domain is at auction what kind of questions do buyers ask that might prevent them bidding if they don't get a response?

The same questions you would ask of any domain purchase when parting with a large sum of money. The auction scenario should not prevent due diligence.

If I didn't get a response to a question I wouldn't bid. I would be a mug if I did and then it came back to haunt me.

14-03-2010, 08:08:50 PM	#46 (permalink)
Skinner Join Date: Jul 2008 Location: Manchester Posts: 2,501 No Classified Ratings Domain Trader Rating: (100% / 13)	If I need to ask a question before bidding, like for example, I was going to bid on an LLL in the last great domains, and they happened to be the name of a popular honda, so my first question would be "Is there any history of DRS or Legal Problems, emails of any type ?", if this isn't answered, I aint touching it. __________________ Browse:

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10-03-2010, 04:05:17 PM	#42 (permalink)
Mark One Member Join Date: Jan 2010 Posts: 38 No Classified Ratings Domain Trader Rating: (0% / 0)	ROFL - classic.

11-03-2010, 11:39:30 PM	#43 (permalink)
LastPost Member Join Date: Aug 2007 Posts: 58 No Classified Ratings Domain Trader Rating: (0% / 0)	Sedo customer service can be annoyingly slow. The problem is there is nobody doing what Sedo do particularly well so there is limited opportunity to switch. I don't see why they can't respond to customer support requests on a timely basis seeing as there is so much easy money to be made. Sedo could argue though that the OP is being opportunistic by asking for waived fees and free promotion of other domains. After all, it's in Sedo's interests for auctions to bid the price of a domain up because they get a higher fee. I doubt that not responding to a buyer's query affects the outcome of a domain auction. What has a potential buyer got to ask about that might prevent them bidding? Ultimately, if you send a domain to auction, you are accepting that price or better.

14-03-2010, 07:26:38 PM	#45 (permalink)
LastPost Member Join Date: Aug 2007 Posts: 58 No Classified Ratings Domain Trader Rating: (0% / 0)	When a domain is at auction what kind of questions do buyers ask that might prevent them bidding if they don't get a response?