Domain Manage

1and1 UK Billing

Discussion in 'New Domainers' started by FantasticNames, Mar 10, 2011.

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  1. FantasticNames

    FantasticNames Member

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    1and1 cancellations advice

    hey guys and gals

    what is the best way to cancel contracts to make sure that you dont get billed.


    thanx
     
    Last edited: Mar 10, 2011
  2. Domain Forum

    Acorn Domains Elite Member

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  3. misterm

    misterm Member

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    1and1 have a control panel for deleting contracts and domain names from contracts here:

    https://contract2.1and1.co.uk

    I know somebody who only wanted to delete a domain name from his contract and accidentally deleted his entire contract, so be cafull in selecting what you really intend to delete.

    Good luck

    Mr M
     
  4. ratboy United Kingdom

    ratboy Well-Known Member

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    Run away fast from 1&1, dreadful company
     
  5. ScottJ United Kingdom

    ScottJ Well-Known Member

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    cancel.1and1.com or cancel.1and1.co.uk I think are the url's for cancelling domains & packages, moving the domain away is not enough as you would still re-billed.
     
  6. ratboy United Kingdom

    ratboy Well-Known Member

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    I had a letter from a debt collection agency about a name I moved away a year before. I'd in fact go as far as sending a recorded letter to them informing them of the cancellation and ask for confirmation in writing.

    Dreadful company.
     
  7. ratboy United Kingdom

    ratboy Well-Known Member

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  8. amfletchers United Kingdom

    amfletchers Active Member

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    I had the exact same thing happen to me last year. I'd run away from 1and1 as fast as possible.
     
  9. mafiahr

    mafiahr New Member

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    Really?

    I have just sign in witw them and alredy buy few of 4$ or so.. Please explain what is the problem with this agency?'

    Best Regards Kruno
     
  10. Systreg

    Systreg Well-Known Member

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  11. mafiahr

    mafiahr New Member

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    Hello man, tnx for the heds up ! Ill be shurenot to link anny cards to them.Only prepaid on pall will be ok with them..

    Regards-Kruno
     
  12. nameholic United Kingdom

    nameholic Active Member

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    1and1.co.uk

    hi all
    You can not log on to 1and1 to cancel your unwanted domain names there is a seperate site as stated above contract2.1and1.co.uk but you get timed out with error 500 notice or you just cant log in at all i have phoned 1&1 on a(0871 number not free on any call plan) only to be left waiting for a reply to cancel your names is allmost impossable thay say thay have isuses with the site this was the answer thay gave me 6 weeks ago and its the same answer weeks later
    The name of the game is to renew your domain names no matter what.
    I have 20+ unwanted that i had asked 1&1 not renew but on the whois thay have been renewed i have spoken nominet i can cancel them with nominets control panel but 1&1 may still charge THIS HAS HAPPEND BEFORE.

    Ian.
     
  13. retired_member32

    retired_member32 Retired Member

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    we should have a "sticky" about 1and1 ,cancellation procedures and such...

    how many get lured into there venus flytrap :shock:
     
  14. theonemanyuri

    theonemanyuri Active Member

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    Someone should write to watchdog, very easy to submit your story on their website. If 4 or 5 of you who have problems with them do it, I'm sure watchdog would be all over it
     
  15. SpeedySnail

    SpeedySnail Member

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    1&1

    Im probably falling further and further into the trap.

    I have about 200 domains with 1&1.

    40 of them i'd want to renew.. but 160 of them are errors of being a total novice.

    I agree completely that trying to cancel these domains... is VERY difficult as they purposefully use a seperate hosting for their cancellations page that just times out. You CAN do it.. if your patient.

    But with 160 domains I want cancelling... god that is gunna require a LOT of patience.

    I used them because they were cheap, and starting out cheap is good but I would honestly recommend paying the extra few quid and using a better provider.

    Im now stuck in the net.. of using them simply because i have so many domains with them.

    Any advice on a way of moving away?
     
  16. ukdomains

    ukdomains Active Member

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    Steps to cancelling domains with 1and1.co.uk


    Step 1 : Go to https://contract.oneandone.co.uk/
    Step 2 : Choose the account you want to cancel
    Step 3 : Cancel entire contract (or the domains you don't want)
    Step 4 : Click on the cancel contract(will be sent to your email )
    Step 5 : Make sure that contract has been marked as cancelled


    MAKE SURE ALL THE CONTRACTS ARE CANCELLED !
     
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