Hi all. Having a rant and need some advice. I've sent over £75k's worth of sales to a merchant in the last week via a well known affiliate network. I'm due roughly 5% of the sales value. However, the reporting on the affiliate network site went a bit wonky last Tuesday, which I reported straight away (sales showed daily, but not in other reports such as overall comms for the period). Today I had this response to a support ticket ... "Hi, I believe there may have been a technical error within your reporting. From the affiliates side, I can only see sales up to Monday. Sorry for this confusion." .... and that was it. No "I'll contact the merchant and sort" ... which is what I was hoping for. Have replied asking them to rectify the issue. I've kept copies of the daily reports that show the sales. Has anybody had experience of this sort of thing? Is contacting the merchant direct an option, or is it likely I've lost these sales/comms. Need alcohol!! Thanks all.