Domain Manage

Contact at Sedo!!

Discussion in 'Sedo' started by sedo, Aug 29, 2005.

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  1. sedo

    sedo Sedo Staff

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    Hello from Sedo!!

    My name is David Thorpe and I would like to introduce myself as contact here at Sedo.

    I generally work on the customer service side of Sedo and would be more than happy to answer any questions that you make have about our services and I will also be happy to offer advice about domain related issues.

    I am especially looking to make contact with customers in Britain - I feel that it's an area where Sedo should be more proactive.

    It would be really interested to find out what you think about Sedo - please be as honest as possible - it's only with your help and input that we can keep on improving our service.

    Please feel free to contact me at david@sedo.com

    I am looking forward to hearing from you!
     
  2. Domain Forum

    Acorn Domains Elite Member

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  3. SecNam

    SecNam Moderator Staff Member

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    Hi David.

    nice of you to join AC.

    There maybe 1001 questions people would like to ask :) but i have a few

    A: the transfer process of selling a .co.uk domain is very frustrating. It takes between 4 - 6 weeks to transfer a .co.uk domain..Why???

    B: why are .co.uk owners penalised £100+ for selling a .co.uk domain when other tld's are cheaper ??

    Listing a Domain on Sedo Free!

    .com/.net/.org/.info/.biz/.us/.name/.li/.be/.dk/.de/.at/.ch/.tv/.ws/.mx 10% of the sales price [ minimum 50€ / 50£ / 50$¹ ]

    .co.uk/.fr/.cc/.ca/.se/.pl 10% of the sales price [ minimum 100€ / 100£ / 100$ ]

    other domains 10% of the sales price [ minimum 150€ / 150£ / 150$ ]

    Im sure other members can add more questions...

    laskos
     
    Last edited: Aug 29, 2005
  4. rob

    rob Founding Member

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    I would agree that my main gripe with sedo is the loony maths that equates £100 to €100 and $100

    €100 = £68
    $100 = £55

    Does this dodgy exchange rate stretch as far as payouts? Can I invoice sedo in £ for sales/earnings in € ? :)
     
  5. SecNam

    SecNam Moderator Staff Member

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    ahha good point...
     
  6. bb99 United Kingdom

    bb99 Well-Known Member

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    Hi David

    I echo the comments above. Also, you may wish to consider the following service improvements:

    a) In addition to being able to see a domain's traffic by day, it would be useful to see how much of that traffic was type-in and how much was referred from elsewhere. Where it's referred, it would be good to see where from.

    b) It would be good to be able to add a custom phrase to each parked domain's holding page for display at either the top or bottom.

    Do you have any thoughts on the above?

    Cheers
     
  7. danny United Kingdom

    danny Active Member

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    I quite agree, the UK is once again being ripped of by its european partners!!

    After my little moan, I would also like to add that it may be nice to see these additional improvements made:

    1) Better revenue for parked domains; some other parking companies pay far better.

    2) Addition of an expiry notice 1 day in advance of a buyers offer expiring so that sellers don't lose a buyer.

    3) Immediate processing of comments made with offer to the third party; buyers tend not to wait for the current 1 day turnaround time i takes.

    Regards
     
  8. rob

    rob Founding Member

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    Another idea... a ebay style feedback system, as I have had a fair few 'sales' where the buyer did not actually pay.

    These people ought to have a negative feedback, likewise those who list domains they do not own - which is a fair few on sedo :(
     
  9. charlie

    charlie Well-Known Member

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    ah you can tell he works for sedo
    delayed response
     
  10. danny United Kingdom

    danny Active Member

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    Haha yeah your quite right Charlie, nice one :)
     
  11. charlie

    charlie Well-Known Member

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    was joking - i have found sedo the easiest and most helpful of all the parking schemes so far and have had no problem except the length of time taken to tranfer, oh and that £100 charge to send us more paper work - that £100 dont even cover the stamp (postage)! i really cant see the justification for this?
     
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