Domain Manage

Don't you just hate it!

Discussion in 'Domain Name Registrars' started by denchomsky, Jul 16, 2007.

Thread Status:
Not open for further replies.
  1. denchomsky United Kingdom

    denchomsky Well-Known Member

    Joined:
    Dec 2005
    Posts:
    1,770
    Likes Received:
    30
    When 123 reg automatically renew names that you don't want to renew! especially when one of them is millenniumdomecasino.com:mad:
     
  2. Domain Forum

    Acorn Domains Elite Member

    Joined:
    1999
    Messages:
    Many
    Likes Received:
    Lots
     
  3. admin Spain

    admin Administrator Staff Member

    Joined:
    Jun 2004
    Posts:
    10,084
    Likes Received:
    115
    I chck their dont renew list in control panel regularly for this. In fairness to them they do send out 3 or so emails to remind you to renewal is pending.
     
  4. denchomsky United Kingdom

    denchomsky Well-Known Member

    Joined:
    Dec 2005
    Posts:
    1,770
    Likes Received:
    30
    Well you must have some special relationship with them, because they don't send me jack!
     
  5. admin Spain

    admin Administrator Staff Member

    Joined:
    Jun 2004
    Posts:
    10,084
    Likes Received:
    115
    Do you have your email address set in their control panel?

    I get messages every day about some domain or other.

     
  6. redbird United Kingdom

    redbird Well-Known Member

    Joined:
    Sep 2005
    Posts:
    1,123
    Likes Received:
    18
    And then when you do want to renew a name you've had for years, they charge you for it (on 13 June, the exiry date) but don't renew it. It then gets removed form their "renew list" in control panel so you can't do it again and try and sort out the refund later.

    Has anyone ever had an answer to any support questions in their new support system?

    Dave
     
  7. retired_member16

    retired_member16 Banned

    Joined:
    Apr 2005
    Posts:
    3,600
    Likes Received:
    45
    Ive used their new support contact form twice in the past 2 weeks. The first request took 3 hours to action and email me back, the 2nd, just under an hour!
     
  8. redbird United Kingdom

    redbird Well-Known Member

    Joined:
    Sep 2005
    Posts:
    1,123
    Likes Received:
    18
    Wow I'm impressed, guess they must have forgotten about me after a month even though I keep updating the same one with "...still waiting...."

    Think I'd better do another one and try that.

    Thanks

    Dave
     
  9. droid United Kingdom

    droid Active Member

    Joined:
    May 2007
    Posts:
    233
    Likes Received:
    3

    I have had the same improved service recently, answers certainly the same day. I presume they have managed to get some more staff at the new HQ. Before that I was waiting weeks with no reply.

    Gary
     
  10. redbird United Kingdom

    redbird Well-Known Member

    Joined:
    Sep 2005
    Posts:
    1,123
    Likes Received:
    18
    I added a new question immediately after my post above 2 days ago! and STILL no answer (other than the automated one) !

    Maybe I need one of you lot to ask them for me before I have to try and catch my OWN domain that I've had for years.
     
  11. Smir

    Smir Member

    Joined:
    Jun 2007
    Posts:
    20
    Likes Received:
    1
    i hate it when ukreg, tricked me into paying 10 years for my domain, a simple *click here for more info* n bang 10 years added... about 75£ i think it cost....

    oh well >.<
     
  12. paul

    paul Well-Known Member

    Joined:
    Mar 2005
    Posts:
    1,128
    Likes Received:
    18
    I had two domains with them that were not in my control panel due to them being previously owned by a customer of theirs when I bought them. I put two support requests in to get this sorted so I could move them to my TAG and renew them and waited about 4-6 weeks with no reply. Finally I had to phone them up to sort it out before they dropped and then once it was all sorted I got a reply from the first request the following day:rolleyes:
     
  13. redbird United Kingdom

    redbird Well-Known Member

    Joined:
    Sep 2005
    Posts:
    1,123
    Likes Received:
    18
    Got a reply from them today from support question raised 22/06/2007 12:29 and now all sorted at last. Only a month !

    Dave
     
Thread Status:
Not open for further replies.

Share This Page