Hi I am getting really pissed with them now they are holding my 40 euros, after many e-mails to them, they put my domain back on my account with this Now I heard they will charge 20% if you require a refund, now I want to know if that's legal? If you know your consumer's rights, The seller did not provide the item as described in the sale contract. They are selling domains which are already taken, so not own by them. Isn't this just like a theif selling a domain name with is own by someone else? And also if this was a mistake made by Eurodns system, why are they charging you 20%? are their dotasia reg system doing it to attract customers?