Domain Manage

Google Adwords - Aaarrrggghhh

Discussion in 'Business Discussions' started by cc976a, Dec 24, 2011.

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  1. cc976a

    cc976a Well-Known Member

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    What the **** are G up to with their adword payments and activations!!

    I had one of those vouchers for £75 worth of adverts (which took two weeks to approve the first ad!) now I have used all my spend so I advanced my account.

    I had three options:

    A) BACS - where G said it would take 5 days to set up (!)
    B) Payment Transfer - again where G said 5 days (5 days for a damn CHAPS to be allocated)
    C) Credit Card

    I opted for C. Gave my account details over and 5 days later I am still waiting for the payment to be processed (!!). They have taken payment but as my ads have disappeared from the listings it is very frustrating

    How can someone as big as Google, who enjoy all the technology advancements and economies as they do, take so damn long to take a payment, assign to my account and let me spend money with them advertising my business.

    Surely they want to promote people spending with their adword business, not causing so much annoyance they'd jump ship at a moments notice.

    Rant over.
     
  2. Domain Forum

    Acorn Domains Elite Member

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  3. Blossom

    Blossom Well-Known Member

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    You did better than me - I had one of those vouchers but G insisted on taking money for ads from my bank account rather than using my advertising credit (right options were checked and was well within budget). I gave up in the end.
     
  4. WaftyCrank United Kingdom

    WaftyCrank Active Member

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    I just opt for manual payments and don't put my credit card in until the voucher expires. Easy as pie :)
     
  5. cc976a

    cc976a Well-Known Member

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    That is exactly what I did - they have activated my account since although apparently I have to pay 20p a click (otherwise my Quality Score isn't good enough - gone are the days of 5p) even though there are NO other advertisers for this keyword - and my ad still only shows at foot of page instead of top or right.

    I have an exact match on the domain for the keyword I'm trying to advertise for (which is an org.uk) and the entire website is devoted to this subject - apparently my Quality Score is still only 4!

    Are they just taking the mickey now?
     
  6. Blossom

    Blossom Well-Known Member

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    Back then you had to ;)
     
  7. tafuta

    tafuta Active Member

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    Sometimes when its a new account, they intentionally lower the Quality score - and then adjust when your account gets some activity. Your ads and peoples reaction to your site (bounce rate high?) also factor in. Its normal to have a low QS to start.
     
  8. cc976a

    cc976a Well-Known Member

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    There's some hope then :)

    Useful to know - cheers
     
  9. tafuta

    tafuta Active Member

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    This is indicative of your voucher being cancelled. They sometimes delete full batches, even after they have been applied to the account. I dont think they tell you if the voucher is cancelled.
     
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