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Heart Internet Hosting Problem

Discussion in 'Hosting' started by bensd, Jan 16, 2008.

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  1. bensd United Kingdom

    bensd Well-Known Member Exclusive Member

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    I have a domain which has hosting with Heart Internet.

    I have uploaded pages to the site, they are all currently displaying an error message. This is taken from the home page:#
    I have googled the problem and it may have something to do with the servers. Should i just contact Heart Internet?

    Has anyone else had this problem?

    -Ben
     
  2. Domain Forum

    Acorn Domains Elite Member

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  3. Jeewhizz

    Jeewhizz Well-Known Member

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    Do you have a .htaccess file in the folder? What's in it?
     
  4. monaghan United Kingdom

    monaghan Moderator Staff Member

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    If your paying them for support, then that would be the logical route to take.
     
  5. bensd United Kingdom

    bensd Well-Known Member Exclusive Member

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    Yes. I have uploaded a CMS to the root folder.

    The hosting is through a reseller and i am struggling to get hold of him...
     
  6. monaghan United Kingdom

    monaghan Moderator Staff Member

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    If your contract is with a reseller, then I would be very surprised if Heart would help you as they have no contract with you and no proof that you are entitiled to access / modify your account.
     
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