Hello, I had bought some domains with Heart Internet (Reseller Hosting, Web Hosting & Domain Names | Web Hosting Heart Internet) about a year ago and started getting e-mails from HI saying that they were about to expire and as did not want to pay for a further year, thought that was fine. Whilst checking my bank account today, I was surprised that HI had charged me about £240 - I rang them up and they said that the transactions were done/non-refundable and after saying that I had been receiving expiry warnings, they said that although it might be confusing, that it was in the terms and conditions for them to automatically charge and that it was normal for domain hosting companies to automatically renew - not for Siteground.com I would point out, as have just had a similar situation there with expiries and no problem. Furthermore, they appeared to indicate in some way, that they only way to stop renewing is to wait 11 months and once I get a renew notice to login and say that I do not want to renew. Needless to say... After phoning my bank, they told me, that they were going to try and get the money back for me, which whilst I do not want to make a problem, can't help feeling that HI almost seemed to be doing everything possible to get people to renew, even if they do not want to - perhaps I am just totally wrong on this and if so, sorry to Heart Internet and unfortunately, I had deleted the e-mail reminders from HI, so guess that I might have trouble getting the money back in any case. Anyone else with a similar experience? Thank you. Philip.