Domain Manage

Hi Everyone!

Discussion in 'Introductions' started by Monster_Sam, Apr 26, 2012.

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  1. Monster_Sam

    Monster_Sam DomainMonster.com Community Mgr

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    Hi everyone at Acorn!

    My name is Sam. I am the community manager here at Domainmonster.com.

    I just wanted to sign up to be involved in this great community and help when I can. If anybody has any questions about Domainmonster then I'll be your "rep" so to speak.

    Hopefully I can help a few people out along the way!

    See you on the boards!

    Thanks
    Sam
     
  2. Domain Forum

    Acorn Domains Elite Member

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  3. Edwin

    Edwin Well-Known Member Exclusive Member

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    Welcome Sam! I've been recommending your service to domain buyers when they don't have an existing registrar relationship.
     
  4. Pred United Kingdom

    Pred Well-Known Member

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    welcome Sam
    be great if you could look into possibly an 'acorn' member dropcatching rate as many are finding monsters new price a bit on the steep side
    i used to backorder quite often but now that price it's very rare I will use monster

    apart from that I think DM are a very good company
    it';s rare that can be said about a UK registrar as most are borderline useless
     
  5. mattyr45 United Kingdom

    mattyr45 Active Member

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    Hello Sam

    Domainmonster are my Favourite...

    Although I haven't been able to register anything for the past couple of days using the redesigned website.

    Matt
     
  6. stellar73 United Kingdom

    stellar73 Active Member

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    Hi Sam,
    I really like Domain Monster. Had quite a few catches from you and have to say the strike rate I get compares a lot better than with other catchers I've used.

    Currently considering moving all my domains over from 123-reg who I've had ongoing bad experiences with.

    Welcome to the forum anyway!
     
  7. Monster_Sam

    Monster_Sam DomainMonster.com Community Mgr

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    Well thanks for the warm welcome everyone!

    @edwin - Thanks for recommending us Edwin!

    @pred - Unfortunately I think it's unlikely that we would be able to provide this pred. With our back orders being no-win no-fee I think they already provide excellent value for money. We have a great success rate where .uk domain names are concerned. We don't try and auction the domain after snapping, you know exactly what you will pay for the catch up front, which I believe is part of the reason our back orders have been so popular. With the market becoming more competitive as time goes on we are trying to stay ahead all the time. Unfortunately this incurs extra costs as we develop our systems and provide even more catches for you guys! I hope that gives you some kind of explanation as to where the costs come from and makes you feel like you are still getting good value for money?

    @mattyr45 - Matty are you using Firefox or Chrome? A few users have had to clear their browser cache before being able to register domains again. So try clearing your cache and starting the process again. This should fix the issue for you. If not please let me know and I will have a closer look!

    @stellar73 - Thanks for the compliment! We do have an excellent catch rate. Hopefully this will only improve over time as we develop and refine our systems. Glad to hear that you have been successful. If you need any help with transfers etc. then just let me know!

    And thanks to you all again for the warm welcome!

    Sam
     
  8. Pred United Kingdom

    Pred Well-Known Member

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    yep, fair enough Sam

    like I say dm have a good rep on acorn
    that's rare :), so you must be doing things right
     
  9. mat United Kingdom

    mat Well-Known Member

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    Welcome! I have been using domainmonster for years. Great customer service.
     
  10. Monster_Sam

    Monster_Sam DomainMonster.com Community Mgr

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    @pred Thanks for understanding! I hope you'll continue to use the service anyway. I can tell you the snap rate is second to none. Especially for all the .co.uk fans here at Acorn Domains.

    @mat Thanks for the welcome Mat! Have seen your input on our Twitter account recently! I am also in control of that. Great to see customers being our ambassadors. It's the best form of review we could wish for! :)
     
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  11. KingDomainNames United Kingdom

    KingDomainNames Active Member

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    Hey Sam, welcome !
    Enjoying the new site design, and also the great friendly/honest/useful tweets.
    You have an ongoing customer here, for sure !

    Steve :)
     
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