Domain Manage

Sedo down?

Discussion in 'Sedo' started by sedo, Dec 18, 2006.

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  1. sedo

    sedo Sedo Staff

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    Hi all,
    Some of you have contacted us reporting domain pages that do not resolve in the UK. All of these complaints were from Telewest/Blueyonder customers but on the other hand, a large portion of the same IP providers clients can view the pages.
    We have been in contact with Telewest/Blueyonder who insist there is no problem - their networks manager confirmed that he himself could view the pages perfectly. IP trace routes confirm that Sedo is not blocking the traffic.

    Sedo has not initiated any block nor has disabled any traffic from the UK. If you are a Telewest/blueyonder user and cannot view Sedo parking pages, please report this to your IP provider as well as Sedo.

    If you are a telewest/blueyonder user and use linux and would like to help us recreate the problem, so we can investigate it further please get in touch by email or phone.

    Kind regards,

    Nora Cotter

    tel +49(0)221-34030-231
    nora (at) sedo.com
     
  2. Domain Forum

    Acorn Domains Elite Member

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  3. olebean

    olebean Well-Known Member

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    Nora

    Does sedo block isp' originating from AOL from clicking through parked pages?

    OB
     
  4. sedo

    sedo Sedo Staff

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    Hi,
    Sedo has not initiated any block nor has disabled any traffic from the UK - including AOL customers.

    Again, if anyone is a telewest/blueyonder customer, experiencing difficulties viewing sedo parked pages, used Linux and wants to help recreate the problem, please get in touch.

    Your Sedo Team
     
  5. oldgiraffe

    oldgiraffe New Member

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    Since writing below, I find I can connect to Sedo - Make money with Domain Parking with IE6 but not Opera 9.01 if I CLOSE ZONEALARM. Unfortunately I have been unable to set the expert settings in Zone Alarm.

    I too have found that my domains redirected from 1and1 & domaindiscount24 to sedoparking are not visible. my ISP in the UK is 'NTL World'.
    Visual route reports: -

    ================================================
    === VisualRoute report on 24-Dec-06 15:46:11 ===
    ================================================

    Report for Sedo - Make money with Domain Parking [212.227.34.3]

    Analysis: No nodes are responding. Is your Internet connection up? Connections to HTTP port 80 are being refused.

    ================================================

    All other urls, eg. 212.227.34.1, 2, 4, 5, etc. report OK. eg: -

    ================================================
    === VisualRoute report on 24-Dec-06 15:55:06 ===
    ================================================

    Report for 212.227.34.4 [sedo.co.uk]

    Analysis: '212.227.34.4' [sedo.co.uk] was found in 12 hops (TTL=51).

    ---------------------------------------------------------------------------------------------------------------------------------------------------------
    | Hop | %Loss | IP Address | Node Name | Location | Tzone | ms | Graph | Network |
    ---------------------------------------------------------------------------------------------------------------------------------------------------------
    | 0 | | 192.168.0.121 | NOVATECH.Workgroup | ... | | | | (private use) |
    | 1 | | 192.168.0.1 | - | ... | | 0 | x | (private use) |
    | 2 | | 10.100.140.1 | - | ... | | 6 | x- | (private use) |
    | 3 | | 80.5.168.157 | pool-t2cam1-b-ge96.inet.ntl.com | - | | 6 | x | NTL Southampton |
    | 4 | | 80.4.225.165 | sot3-t2core-b-ge-wan91.inet.ntl.com | - | | 7 | x- | NTL Southampton |
    | 5 | | 62.253.185.53 | gfd-bb-b-so-720-0.inet.ntl.com | - | | 9 | x- | NTL Internet |
    | 6 | | 62.253.185.97 | nth-bb-a-so-000-0.inet.ntl.com | - | | 14 | x--- | NTL Internet |
    | 7 | | 62.253.185.81 | fran-ic-1-so-700-0.inet.ntl.com | - | | 30 | x | NTL Internet |
    | 8 | | 80.81.193.123 | de-cix2.schlund.net | ?Frankfurt, Germany | +01:00 | 30 | x- | DE-CIX Frankfurt IXP |
    | 9 | | 212.227.120.21 | ae00.gw-backbone-a.ffm.schlund.net | ?(Germany) | +01:00 | 35 | -x------ | Schlund+Partner AG |
    | 10 | | 212.227.120.6 | so-5000.gw-backbone-a.bs.ka.schlund.net | ?(Germany) | +01:00 | 37 | -x--- | Schlund+Partner AG |
    | 11 | | 212.227.116.208 | a0kac1.gw-dists-a.bs.ka.schlund.net | ?(Germany) | +01:00 | 38 | -x- | Schlund+Partner AG |
    | 12 | | 212.227.34.4 | sedo.co.uk | - | | 33 | x- | Schlund + Partner Netzwerk |
    ---------------------------------------------------------------------------------------------------------------------------------------------------------
    Roundtrip time to 212.227.34.4, average = 33ms, min = 33ms, max = 41ms -- 24-Dec-06 15:55:06

    I have checked all the obvious - firewalls, etc.

    OldGiraffe.
    --
     
    Last edited: Dec 24, 2006
  6. aquanuke

    aquanuke Well-Known Member

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    I have done so, twice. No one ever bothers replying back.
     
  7. oldgiraffe

    oldgiraffe New Member

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    Hi Aquanuke,

    I was lucky - SEDO replied and a Brad Tilley, Parking Account Manager, did have the courtesy to ask later wether or not my problem was resolved satisfactorily.

    I am at fault because I did not reply to Brad's message 4 January.

    For me sedoparking.com is definitely being blocked by ZoneAlarm Pro. So I just turn ZoneAlarm off and rely on router firewall for protection then switch it back on when finished checking parked domains. I can find no reason for ZoneAlarm acting the way it does and setting up expert rules to allow sedoparking.com to negotiate the firewall does not help either.

    Hope you get a response to your feedback soon.

    OldGiraffe.
    --
     
  8. Brassneck United Kingdom

    Brassneck Well-Known Member

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    I haven't been able to log in since about 8pm tonight - it was working until then. Anybody else experiencing the same?

    Cheers
    Stephen.
     
  9. aquanuke

    aquanuke Well-Known Member

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    I just logged in ok Stephen. OldGiraffe I dont use zonealarm or any other firewall apart from my router. I still cant view any of mine or other domainers parked pages. Im 99% sure its due to Telewest/NTL/virgin blocking. Although my problem has only started recently maybe its connected with Virgin buying Telewest.

    When I cant a chance I'll try from my dads house as he has Telewest as well.
     
  10. Brassneck United Kingdom

    Brassneck Well-Known Member

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    I'm on Nildram - problem started tonight - none of my parked pages are resolving either!

    Stephen.
     
  11. Brassneck United Kingdom

    Brassneck Well-Known Member

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    Trace to one of my domains:

    TraceRoute to 212.227.34.3 [funk-station.co.uk]

    Hop (ms) (ms) (ms) IP Address Host name
    1 1 0 0 66.98.244.1 gphou-66-98-244-1.ev1servers.net
    2 1 1 0 66.98.241.16 gphou-66-98-241-16.ev1servers.net
    3 1 0 0 66.98.240.9 gphou-66-98-240-9.ev1servers.net
    4 1 2 1 216.200.251.165 ge-6-0-0.mpr1.iah1.us.above.net
    5 2 2 2 64.125.31.62 so-0-0-0.mpr2.iah1.us.above.net
    6 14 14 14 64.125.29.61 so-5-1-0.mpr1.atl6.us.above.net
    7 14 14 16 64.125.27.50 so-0-0-0.mpr2.atl6.us.above.net
    8 25 26 25 64.125.28.49 so-5-3-0.cr1.dca2.us.above.net
    9 97 97 98 64.125.27.58 so-0-1-0.mpr1.lhr2.uk.above.net
    10 111 111 111 64.125.27.178 so-7-0-0.mpr1.ams5.nl.above.net
    11 111 111 111 64.125.27.181 so-0-0-0.mpr3.ams1.nl.above.net
    12 114 113 114 64.125.23.253 pos-9-1.mpr2.fra1.de.above.net
    13 121 121 121 64.125.23.193 te2-1.mpr1.fra1.de.above.net
    14 113 114 113 62.4.64.10 abovenet-pp.ffm.schlund.net
    15 124 124 124 212.227.120.17 te-2-3.bbd.bs.oneandone.net
    16 127 125 124 212.227.121.208 te-1-2.gw-dists-a.bs.ka.oneandone.net
    17 Timed out Timed out Timed out -
    18 Timed out Timed out Timed out -
    19 Timed out Timed out Timed out -
    20 Timed out Timed out Timed out -

    Trace aborted.

    and the same to sedo.co.uk

    TraceRoute to 212.227.34.4 [sedo.co.uk]

    Hop (ms) (ms) (ms) IP Address Host name
    1 2 1 0 66.98.244.1 gphou-66-98-244-1.ev1servers.net
    2 0 0 0 66.98.241.16 gphou-66-98-241-16.ev1servers.net
    3 0 1 0 66.98.240.9 gphou-66-98-240-9.ev1servers.net
    4 1 2 1 216.200.251.165 ge-6-0-0.mpr1.iah1.us.above.net
    5 1 2 1 64.125.31.62 so-0-0-0.mpr2.iah1.us.above.net
    6 15 15 15 64.125.29.61 so-5-1-0.mpr1.atl6.us.above.net
    7 14 14 14 64.125.27.50 so-0-0-0.mpr2.atl6.us.above.net
    8 25 26 25 64.125.28.49 so-5-3-0.cr1.dca2.us.above.net
    9 98 97 98 64.125.31.185 so-1-1-0.mpr1.lhr2.uk.above.net
    10 111 111 111 64.125.27.178 so-7-0-0.mpr1.ams5.nl.above.net
    11 111 111 111 64.125.27.181 so-0-0-0.mpr3.ams1.nl.above.net
    12 121 140 121 64.125.23.249 pos-9-2.mpr2.fra1.de.above.net
    13 125 125 126 64.125.23.193 te2-1.mpr1.fra1.de.above.net
    14 118 118 118 62.4.64.10 abovenet-pp.ffm.schlund.net
    15 129 128 128 212.227.120.17 te-2-3.bbd.bs.oneandone.net
    16 131 129 129 212.227.121.208 te-1-2.gw-dists-a.bs.ka.oneandone.net
    17 125 125 125 212.227.34.4 sedo.co.uk

    Trace complete

    which looks ok but I still can't login!!

    But sedoparking.com times out also.

    Don't know what to make of all this!

    Stephen.
     
  12. aquanuke

    aquanuke Well-Known Member

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    Ive just run traces from two servers, one in UK one in US and both are dead for me plus I still cant see any sites from home. So pretty much a dodo.
     
  13. retired_member30

    retired_member30 Retired Member

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    Traffic is dropping to new low levels for a weekday. My connection seems ok but it is obvious that a lot of traffic is not getting thro'. Any news from Sedo yet on this?
     
  14. sedo

    sedo Sedo Staff

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    Hi everyone,

    This situation is certainly frustrating for all of us. Drops in traffic will mainly be experienced by domains with UK traffic as a result of Blueyonder/Telewest not showing domains parked with Sedo to their customers.

    To use an analogy: Sedo is a major television network. Advertisers pay money to have their advertisements shown on our network. Let's say a cable or satellite service provider just decides to block our programming and they don't say why or even know that it is an issue until we and their end users complain to them.

    This situation is far from ideal.

    A big thank you to those of you who have provided us with trace routes, IP addresses, etc. This helps so much in locating the issue.

    Also thank you to those of you who have written or called Telewest to complain about this.

    Kind regards,

    Brad
    brad.tilley@sedo.com
     
  15. Brian Gerrard

    Brian Gerrard Member

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    Nice job of buck-passing Sedo.

    If I buy a bag of sweets from Woolworths, my contract is with Woolworths, not with the sweet manufacturer!

    I can thoroughly recommend NameDrive (www.namedrive.co.uk), if anyone else, like me, has had enough of Sedo's rhetoric!
     
  16. retired_member16

    retired_member16 Banned

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    If Sedo pages are bloked from Telewest connections then why is that a Sedo issue?

    Telewest will have no SLA with Sedo and to be honest, wont really give a stuff.

    Telewest customers are the ones that have the SLA with their provider and are the only ones that can demand that the issue be investigated. Telewest will not entertain any calls or contact from Sedo at all.
     
  17. guy martin United Kingdom

    guy martin Active Member

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    Since Wednesday none of my parked domain pages is resolving either. I'm with Virgin. I've emailed SEDO three times about it but had no response. From reading earlier posts am I right in understanding that I may need to get to Virgin about this.
    Presumably "not resolving" means getting a blank page or "cannot find server" message. Why should Virgin block Sedo?

    Any helpful answers much appreciated.
    Thanks
    Guy
     
  18. seanc United Kingdom

    seanc Well-Known Member

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    are Sedo doing anything about this?
     
  19. retired_member16

    retired_member16 Banned

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    What do you expect them to do?
     
  20. seanc United Kingdom

    seanc Well-Known Member

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    i expect them to let us know, officialy that there is a problem

    i expect them to try and talk to virgin to resolve this
     
  21. retired_member12

    retired_member12 Retired Member

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    It is Sedo's responsibility in so far as your contracts are directly with Sedo, as they accept a consideration (portion of your ppc revenue) to provide the service.
     
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