We've noticed a real deterioration in Sedo's transfer service. We've been using Sedo for over 7 years and it was always far better on the old email system. I wonder if they have enough staff working on transfers for service has gone downhill recently. Now that comments have to be posted through transfer section of your control panel you never know if anyone is reading them or if anything is being done. We have a very old outstanding transfer from before Christmas where the buyer paid Sedo long ago but has done nothing to transfer the domain. I've set up six transfers with Nominet and everyone has failed because the buyer didn't complete within 5 days. I've asked Sedo for the buyer's contact details but have been refused that information. The buyer apparently contacted them nearly a week ago saying that he did want to transfer the domain. But the information provided to us was sketchy (I asked them if he phoned or emailed but no info given) and he didn't complete the transfer. I've chased the transfer dep't 3 times over the last 6 days without a single reply. Which begs the question - do the comments we post actually get read? I feel that I could do a much better job in dealing with the buyer direct and don't think it is unreasonable to ask for his contact details i.e. phone number, address, and contact email. Is anyone else experiencing similar problems at the moment? Sedo really need to get back to providing a quality service that they used to provide.